Customer Support

Customer Service & Support


General availability date for Acronis True Image 2015 is September 23, 2014. For more information please consult our Knowledge Base article: Acronis True Image 2015 Upcoming Release

Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.

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Customer Testimonials

I was pleasantly surprised at the efficiency and ease with which my problem was rapidly solved. I usually anticipate a great struggle when trying to get prompt effective help from most software companies. From receiving the early response from your agent I easily had Acronis up and running with the supplied download links and program installation well within 30 minutes. I had no need to get back to you at all. Your customer relations are just fantastic compared with most.

Thomas C.

Customer Central Management Team

"Customers come first"

Aliya Rakimgulova
Sr Director of Global Support Services