Users can ask experts questions about Acronis True Image, Acronis Migrate Easy for free
June 24, 2004, South San Francisco, CA Acronis, Inc., the technological leader in storage management software, announced that Wilders Security Forum has set up an Official Acronis Support Forum to augment Acronis' own e-mail support. The forum, which is designed to answer questions about Acronis True Image and Acronis Migrate Easy, is located at http://www.wilderssecurity.com/forumdisplay.php?f=64 and is a joint operation between Wilders Security Forum and Acronis.
"The forum provides Acronis users with an additional source of highly qualified support engineers and experienced users," said Max Tsypliaev, chief executive officer at Acronis. "Now users will have another source of well-qualified engineers who can answer their technical questions and provide quality support at no cost."
"Users always need support," Paul Wilders, CEO of Wilders Security said. "Since our goal has always been to provide support for top notch security software only, hosting the Official Acronis Support Forum is, in fact, going for the Gold the best software as well as the best support. Back up software is essential in order to recover from disasters," Wilders added. "Countless cries for help each day are flooding inboxes from our staff members and posted on our forums. Statistics reveal far too few users can rely on a solid back up and as a result, they have no choice but to reformat their disks and loose priceless data. We strongly recommend installing first-class back up software in this context. Acronis True Image is the software we recommend. The web has become a far too dangerous place to go without it."
To access the forum, a user can simply go to the Web site and post their question; membership is not required to post a question. Generally the question will be answered in less than one day often within just a couple of hours.
The support team at the Official Acronis Support Forum includes many Microsoft MVPs (Most Valuable Professionals) who volunteer their time to provide answers and assistance to users. Some of these Microsoft MVPs work for Microsoft itself; others are engineers and programmers who hold down full-time IT jobs at other companies, Wilders said. "The Microsoft MVP designation recognizes professionals who voluntarily give their expertise to enhance the online experience and technical skills of others." Among the Microsoft MVPs who support Acronis customers is Wilders himself.
关于 Acronis：
Acronis 是一家全球性的网络安全公司，为托管服务提供商 (MSP)、中小型企业 (SMB) 和企业 IT 部门提供原生集成的网络安全保护、数据保护和终端管理。Acronis 解决方案非常高效，旨在通过最短的停机时间识别、阻止、检测、响应、纠正当下肆虐横行的网络威胁以及实现之后的恢复，从而确保数据完整性和业务连续性。Acronis 凭借其独特的能力，可满足多样化和分布式 IT 环境的需求，为 MSP 提供市场上最全面的安全解决方案。
Acronis 是一家瑞士公司，于 2003 年在新加坡成立，全球设有 15 个办事处，员工遍布 50 多个国家。Acronis Cyber Protect 在 26 个国家/地区提供 150 种语言版本，已被 20.000 个以上的服务提供商用于保护超过 750,000 家企业。请访问 www.acronis.com 了解更多信息。