June 24, 2004
新聞稿

Acronis selects Wilders Security to provide the official Acronis support forum

Users can ask experts questions about Acronis True Image, Acronis Migrate Easy for free


June 24, 2004, South San Francisco, CA — Acronis, Inc., the technological leader in storage management software, announced that Wilders Security Forum has set up an Official Acronis Support Forum to augment Acronis' own e-mail support. The forum, which is designed to answer questions about Acronis True Image and Acronis Migrate Easy, is located at http://www.wilderssecurity.com/forumdisplay.php?f=64 and is a joint operation between Wilders Security Forum and Acronis.

"The forum provides Acronis users with an additional source of highly qualified support engineers and experienced users," said Max Tsypliaev, chief executive officer at Acronis. "Now users will have another source of well-qualified engineers who can answer their technical questions and provide quality support at no cost."

"Users always need support," Paul Wilders, CEO of Wilders Security said. "Since our goal has always been to provide support for top notch security software only, hosting the Official Acronis Support Forum is, in fact, going for the Gold — the best software as well as the best support. Back up software is essential in order to recover from disasters," Wilders added. "Countless cries for help each day are flooding inboxes from our staff members and posted on our forums. Statistics reveal far too few users can rely on a solid back up and as a result, they have no choice but to reformat their disks and loose priceless data. We strongly recommend installing first-class back up software in this context. Acronis True Image is the software we recommend. The web has become a far too dangerous place to go without it."

To access the forum, a user can simply go to the Web site and post their question; membership is not required to post a question. Generally the question will be answered in less than one day — often within just a couple of hours.

The support team at the Official Acronis Support Forum includes many Microsoft MVPs (Most Valuable Professionals) who volunteer their time to provide answers and assistance to users. Some of these Microsoft MVPs work for Microsoft itself; others are engineers and programmers who hold down full-time IT jobs at other companies, Wilders said. "The Microsoft MVP designation recognizes professionals who voluntarily give their expertise to enhance the online experience and technical skills of others." Among the Microsoft MVPs who support Acronis customers is Wilders himself.



关于安克诺斯 (Acronis):
Acronis融合資料保護和資訊安全 ,提供整合的自動化資安防護,可解決現代數位世界所面臨的安全、易用性、隱私、真實性和安全性 (SAPAS) 挑戰。Acronis 的靈活部署模型符合服務供應商與 IT 專業人員的需求,藉由創新的新世代防毒、備份 、災難復原以及 AI 提供的端點防護管理解決方案,為資料、應用程式和系統提供優質的網路防護。依靠先進的機器智慧和區塊鏈型資料驗證技術提供支援的進階防惡意軟體,Acronis 可在任何環境 (從雲端、混合到地端部署) 提供防護,且經濟實惠。

Acronis 是一家瑞士公司,創立於新加坡。Acronis 擁有二十年的創新經驗,在 45 個據點擁有超過 1,800+ 名員工。Acronis Cyber Protect 解決方案的服務範圍遍及全球超過 150 個國家/地區,支援 26 種語言,由 20,000+ 個服務供應商使用,以保護超過 750,000 家企業。
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Katya Turtseva
通訊部副總裁