Sending feedback to Acronis

We frequently improve our products and services by making them more functional, reliable, and fast. Via the feedback form, you can point out inconveniences and defects that we should resolve to make Acronis True Image even better. Please spend a couple of minutes to tell us what you think about our product, suggest a new feature, or report a problem. We do read and analyze all feedback.

We do not reply to all feedback messages. If you need assistance with Acronis True Image 2019, contact Technical Support.

To send a feedback to Acronis:

  1. On the sidebar, click Help, and then click Send feedback. The feedback form opens.

    Backup schemes

  2. Choose a feedback reason from the list.
  3. Type your message.
  4. Provide your name and email.
  5. [Optional step] You can also attach a file and Acronis system report. Refer to Acronis System Report for details.

    We recommend that you attach the system report when you faced a serious error, for example, when Acronis True Image 2019 stopped responding.

  6. Click Send.