Using the Request Files Feature

There are two options for requesting files – you can automatically send an email message or just generate a link, which you then manually send to the user.

In order to send a file request, log in to the MassTransit Web site as a contact that is configured to use the Request Files feature and follow the steps below.

Send an E-mail Message

To send an automatically generated email with the files request:

  1. Open the Request Files tab in MTWeb.
  2. Enter the desired email address in the To field.
  3. Enter a subject for the message that will be sent in the Subject field.
  4. Enter text in the Body field.
  5. Click on the Send button.

Note:If the entered email address does not belong to an existing contact on the server, an Ad hoc or Web client account with that address will be automatically created.

Then, the MassTransit server will send an automatically generated email message to the entered address. When the contact clicks on the link provided in the email, he will be automatically logged into the MassTransit Web site on the Send Files page. Your contact information will be automatically entered in the To field of the Send Files page, so that the user only needs to add the requested files and send them.

Generate a Link

To just generate a link:

  1. Open the Request Files tab in MTWeb.
  2. Enter the email address of the user you wish to request files from in the To field.
  3. Check the Just give me a link check box.
  4. Click the Send button.

Note: If the entered email address does not belong to an existing contact on the server, an Ad hoc or Web client account with that address will be automatically created.

A link will be displayed on the screen. You can now manually send the link to the contact via email, messenger, etc. When the contact clicks on the link provided in the email, he will be automatically logged into the MassTransit Web site on Send Files page. Your contact information will be automatically entered in the To field of the Send Files page, so that the user only needs to add the requested files and send them.