Server

Server Settings

• Server Name – cosmetic server name used as the title of the web site as well as identifying this server in admin notification email messages.
• Web Address – specify the root DNS name or IP address where users can access the website (starting with http:// or https://). Do not use 'localhost' here; this address will also be used in email invitation links.
• Audit Log Language – select the default language for the Audit Log. The current options are English, German, French, Japanese, Italian, Spanish, Czesh, Russian, Polish, Korean, Chinese Traditional and Simplified. The default is English.
• Session timeout in minutes – sets the amount of time before inactive users are logged out. If no actions are performed for the selected duration, the user will be shown a timed dialog prompting them to take an action or get logged out.

  Note: If the user has started an upload or download that will take longer than the session timeout, the user will remain logged in until the upload finishes.

• Enable Sync and Share Support - this checkbox enables/disables the Sync and Share features.

Notification Settings

• Email administrator a summary of errors? – If enabled, a summary of errors will be sent to specified email addresses.
  • Email Addresses – one or more email addresses which will receive a summary of errors.
  • Notification Frequency – frequency for sending error summaries. Sends emails only if errors are present.

SMS two-factor Authentication

An option for SMS two-factor authentication for web client login is included. You can use AD mobile phone numbers or user-provided phone numbers. Two-factor authentication can be required for every login, at a specified time interval, or only for login from new browsers.

Sending of SMS codes will require that an account is established with the Twilio SMS messaging service. For more information, please visit https://www.twilio.com/sms. For information on running a trial of Twilio, please visit Twilio Free Trial.

Note: You only need 1 account with Twilio, and that account is used by the Files Advanced Server, you do not need accounts for every user.

Require web client SMS 2-factor authentication:

• For initial login to new browsers - Will require SMS authentication the first time when a new users opens the Files Advanced Server webpage. Once you enter the verification code and register your browser, you will not be prompted to enter an SMS code again unless you use a different browser or computer.
• At a specified interval - Will require SMS authentication at a specified time interval regardless of number of login attempts.
• For every login - Will require SMS authentication every time a user tries to connect.

• Require for Internal / LDAP users:
  • Files Advanced account - When selected, the users' phone numbers will be pulled from their Files Advanced accounts.
  • Active Directory - When selected, the users' phone numbers will be pulled from their Active Directory accounts.

    Note: The phone number that is used is the Mobile telephone number, under the Telephones tab in the Active Directory.

  • Fallback behavior: - This option determines the default action if Active Directory is selected but the user does not have a phone number set.
    • Use Files Advanced account - Prompts the user to enter a phone number.
    • Allow login without 2-factor authentication - Allows logins without two-factor authentication.
    • Do not allow login - Users without phone numbers in the Active Directory will not be allowed to login.
• Require for External users - When enabled, external users will also be required to use SMS authentication.
• Email mobile phone number recovery requests to - All phone number recovery requests will be sent to this email address.

Twilio settings:

• Twilio Account SID - Your company's Twilio account security identifier (SID).
• Twilio Auth Token - Your company's Twilio authentication token.

  Both of these can be found in the Twilio console at https://www.twilio.com/console

• Twillio Messaging Service SID - The SID of your Two-factor authentication messaging service. This SID is located at https://www.twilio.com/console/sms/dashboard. If you have multiple Twilio messaging servcies, use only the SID of the one you will use for two-factor authentication. When creating a Twilio messaging service, for Use Case leave it blank or select two-factor authentication.

Note: In the Twilio console, you will have to select the countries that are allowed to use the messaging service. Simply select the checkboxes for the desired countries.