Skip to main content
Company
Resources
Renewals
Account
Singapore
search
Personal
Acronis True Image 2019
New
Acronis Disk Director 12
Acronis Revive 2019
Acronis Ransomware Protection | Free
Acronis VSS Doctor | Free
Business
Acronis Backup
Physical
Windows Server
Windows Server Essentials
Linux
Virtual
VMware vSphere
Microsoft Hyper-V
Citrix XenServer
Red Hat Virtualization
Linux KVM
Oracle VM Server
Applications
Exchange
SQL Server
SharePoint
Active Directory
Oracle Database
Mobile
iPhone/iPad
Android
Endpoints
Windows PC
Mac
Cloud
Office 365
Azure
Amazon EC2
Acronis Cloud Storage add-on
More products
Acronis Storage
Acronis Disaster Recovery Service
Acronis Files Connect
Acronis Files Advanced
New
Acronis Snap Deploy
Acronis Monitoring Service
Acronis Disk Director Advanced
Acronis MassTransit
Acronis ArchiveConnect
Data protection solutions
For Your Business
Small Businesses
Medium-sized Businesses
Enterprise
Professional Services
For Your Industry
Education & Research
Public Sector
Service Providers
For Your Environment
Microsoft Environments
Service Providers
Acronis Data Cloud
Updated
Acronis Backup Cloud
Acronis Disaster Recovery Cloud
Acronis Files Cloud
Acronis Notary Cloud
Acronis Storage
New
Acronis Backup Advanced For vCloud
Professional Services
New
Acronis SPLA Program
Partners
Partner Programs
Service Provider Program
Reseller Program
OEM Program
Affiliates Program
Hardware Certification Program
New
Partner Portal
Partner Locator
Distributor Locator
Company
About Acronis
Company Blog
AnyData Technology
Contact us
Management
News & Events
Social Community
Careers
Support
Documentation
Product Updates
Product Support Lifecycle
Video tutorials
Knowledge Base
User Forums
Contact Support
Maintenance renewals
Submit Feedback
Support
Acronis True Image 2018 for PC
Acronis True Image 2019 for PC
Acronis True Image 2019 for Mac
Acronis True Image 2018 for PC
Acronis True Image 2018 for Mac
Acronis True Image 2017 for PC
Acronis True Image 2017 for Mac
Acronis True Image 2016 for PC
Acronis True Image 2016 for Mac
Acronis True Image 2015 for PC
Acronis True Image 2015 for Mac
Acronis True Image 2014
Hot topics
Download latest build
Auto renew management
User Manual
Fresh start with CleanUp utility
“Failed to enumerate directory”
Offline license activation method
"You've exceeded the maximum number of activations for this serial number"
License
Licensing FAQ
Auto-renewal management
Offline license activation method
Serial number is not accepted
Verify connection to Acronis servers
Move license between accounts
"You've exceeded the maximum number of activations for this serial number"
Refund policy
Acronis Account
Sign in fails
Change email
Forgot password
Download the latest build
Installation
Latest installation file
Installation fails in Windows
Clean install
Backup
Backup: quick start
“Plug in external drive”
“Disk is full”
Old backups are not deleted
“The backup location was not found on the destination drive”
Certificate error
Backup missing in interface
Backup to NAS: HowTo
NAS is not detected
Error deleting .TIB file
Clone disk
How to clone a disk
Cloning laptop hard disk
Recovery
Restoring files from a backup
Migrate to a different PC
Restore PC
Restore Mac
Bootable media
How to create bootable media
Restore disk/system
Acronis Active Protection
What is Acronis Active Protection?
“Service is unavailable”
Legitimate applications are blocked
Active Protection blocks operations with .TIB files
Haven't found an answer?
Contact
Acronis support team
or
ask Community
Haven't found an answer?
Contact Acronis support team
Choose your region
North America
Canada
(English)
Canada
(Français)
United States
(English)
México
(Español)
South America
Brazil
(English)
Latinoamérica
(Español)
Middle East and Africa
Middle East and Africa
(English)
Europe
België
(English)
Belgique
(Français)
Deutschland
(Deutsch)
España
(Español)
Europe
(English)
France
(Français)
Italia
(Italiano)
Nederland
(English)
Polska
(Polski)
Portugal
(English)
Россия
(Русский)
Switzerland
(English)
United Kingdom
(English)
Česká
(Čeština)
Nordics
(English)
Asia
India
(English)
Singapore
(English)
中国
(简体中文)
台灣
(繁體中文)
Hong Kong
(English)
대한민국
(한국어)
日本
(日本語)
Indonesia
(Bahasa Indonesia)
Australia and Oceania
Australia
(English)