Back to homepage
  • For MSPs
  • AI-Native
Search in acronis websites
Login for
  • Service ProvidersAcronis Cyber Protect Cloud
  • Business CustomersAccess business security, backup, and deployment products
  • Home UsersAcronis True Image
  • Acronis Partner PortalPartner resources, training, certifications, and business tools.
  • ConnectAcronis Cyber Protect Connect
Try Now
  • For MSPs
  • AI-Native

Contact us

  • Contact Sales
  • Contact Support
  • Contact Renewals
  • All Contacts
Search
Try Now
Choose region and language
Americas
  • BrasilPortuguês
  • CanadaEnglish
  • CanadaFrançais
  • LATAMEspañol
  • United StatesEnglish
Asia-Pacific
  • AustraliaEnglish
  • Chinese Simplified简体中文
  • Chinese Traditional繁體中文
  • IndiaEnglish
  • Japan日本語
  • Korea한국어
  • SingaporeEnglish
Europe, Middle East and Africa
  • BulgariaБългарски
  • CzechČeština
  • EuropeEnglish
  • FranceFrançais
  • GermanyDeutsch
  • HungaryMagyar
  • Israelעברית
  • ItalyItaliano
  • NetherlandsDutch
  • PolandPolski
  • RomaniaRomână
  • SpainEspañol
  • SwedenSvenska
  • SwitzerlandDeutsch
  • TürkiyeTürkçe
  • United KingdomEnglish
Worldwide
  • GlobalEnglish
  • Americas
    • BrasilPortuguês
    • CanadaEnglish
    • CanadaFrançais
    • LATAMEspañol
    • United StatesEnglish
  • Asia-Pacific
    • AustraliaEnglish
    • Chinese Simplified简体中文
    • Chinese Traditional繁體中文
    • IndiaEnglish
    • Japan日本語
    • Korea한국어
    • SingaporeEnglish
  • Europe, Middle East and Africa
    • BulgariaБългарски
    • CzechČeština
    • EuropeEnglish
    • FranceFrançais
    • GermanyDeutsch
    • HungaryMagyar
    • Israelעברית
    • ItalyItaliano
    • NetherlandsDutch
    • PolandPolski
    • RomaniaRomână
    • SpainEspañol
    • SwedenSvenska
    • SwitzerlandDeutsch
    • TürkiyeTürkçe
    • United KingdomEnglish
  • Worldwide
    • GlobalEnglish
  • Support
  • Acronis True Image 2020 for PC
Support

Acronis True Image 2020 for PC

  • Acronis True Image (Windows)
  • Acronis True Image (Mac)
  • Acronis True Image 2021 for PC
  • Acronis True Image 2021 for Mac
  • Acronis True Image 2020 for PC
  • Acronis True Image 2020 for Mac
  • Acronis True Image 2019 for PC
  • Acronis True Image 2019 for Mac
  • Acronis True Image 2018 for PC
  • Acronis True Image 2018 for Mac
  • Acronis True Image 2017 for PC
  • Acronis True Image 2017 for Mac
  • Acronis True Image 2016 for PC
  • Acronis True Image 2016 for Mac
  • Acronis True Image 2015 for PC
  • Acronis True Image 2015 for Mac
  • Acronis True Image 2014

Hot topics 🔥

  • Windows 7 End of Support FAQ
  • Solutions guide for Acronis account sign-in and license activation issues
  • Download latest build
  • How to upgrade to version 2020?
  • Auto renew management
  • User Manual
  • Fresh start with CleanUp utility
  • Login in product fails
  • Offline license activation method

License

  • Licensing FAQ
  • How to open the required ports?
  • Offline license activation method
  • Serial number is not accepted
  • Verify connection to Acronis servers
  • Move license between computers
  • “You've exceeded the maximum number of activations for this serial number”
  • Refund policy

Installation

  • Installation fails in Windows
  • Clean install

Clone disk

  • How to clone a disk
  • Cloning laptop hard disk

Bootable media

  • How to create bootable media
  • Acronis Survival Kit

Known Solutions

  • Popular technical queries

Acronis Account

  • Sign in fails
  • Change email
  • Forgot password

Backup

  • Backup: quick start
  • How to free up space in Acronis Cloud?
  • “The backup location was not found on the destination drive”
  • How to rebuild the cache to fix issues with backups
  • Backup to NAS: HowTo
  • NAS is not detected
  • How to delete backups
  • .tibx – the new backup format
  • Do not delete the first .tibx file

Recovery

  • Restoring files from a backup
  • Migrate to a different PC
  • Restore PC (shorter version)
  • Restore PC (more detailed version)
  • Error “There are no versions of the backup”

Acronis Active Protection

  • What is Acronis Active Protection?
  • “Service is unavailable”
  • Legitimate applications are blocked
  • Error when trying to delete, move or rename .tib or .tibx file
Contact Acronis support team or ask Community
  • Company
    Press Releases
    Careers
    Contacts
    Cloud Data Centers
    Forum
  • Service Providers
    Resellers
    Developers and ISVs
    Affiliates
    OEMs
  • Active Protection
    AnyData Engine
    Universal Restore
    Anti-malware
    View all
  • Management
    Automation
    Security
    Data Protection
    View all
  • Acronis #CyberFit Sports
    Acronis Cyber Foundation
    TRU security
    Professional Services
  • ConnectWise
    Microsoft CSPs
  • Veeam
    Sophos
    Trend Micro
    ESET
    SentinelOne
    View all
  • Physical
    Virtual
    Cloud
    Endpoints
    Applications
    Mobile
  • About Acronis
  • Company
  • Press Releases
  • Careers
  • Contacts
  • Cloud Data Centers
  • Forum
  • For partners
  • Service Providers
  • Resellers
  • Developers and ISVs
  • Affiliates
  • OEMs
  • Technologies
  • Active Protection
  • AnyData Engine
  • Universal Restore
  • Anti-malware
  • View all
  • Integrations
  • Management
  • Automation
  • Security
  • Data Protection
  • View all
  • Programs & Services
  • Acronis #CyberFit Sports
  • Acronis Cyber Foundation
  • TRU security
  • Professional Services
  • Vendor Alliance
  • ConnectWise
  • Microsoft CSPs
  • Compare to
  • Veeam
  • Sophos
  • Trend Micro
  • ESET
  • SentinelOne
  • View all
  • Environments
  • Physical
  • Virtual
  • Cloud
  • Endpoints
  • Applications
  • Mobile
  • Acronis certification 1
  • Acronis certification 2
  • Acronis certification 3
  • Acronis certification 4
Engage with Acronis
  • twitter
  • blog
  • cpoc
  • yt
  • linkedin
  • reddit
  • facebook
  • Legal information
  • Privacy policy
  • Cookie Notice
  • Notice of collection
  • Sustainability & governance
© 2003–2026 Acronis International GmbH.
AcronisBack to homepage

Sorry, your browser is not supported.

It seems that our website is incompatible with your current browser's version. Don't worry, this is easily fixed!
To view our complete website, simply update your browser now or continue anyway.

Contact Sales for Product purchases:

United States: Workdays, 9:00 AM - 5:30 PM. Tel: +1 202-601-3104

Contact PR team:[email protected]

Press ReleasesProduct documentationSupport portalCustomer portalContactsRenewals

© 2003–2026 Acronis International GmbH. Legal information