Acronis has announced some exciting new enhancements to Acronis Cyber Protect Cloud 22.05 that will help managed service providers (MSPs) deliver even better service and value to their clients. Here is a synopsis of these new features:
Chat with an Acronis account manager in the management portal
Your staff can consult with an Acronis account manager in the Cyber Protect console via a chat window. This helps you better plan, launch and scale your services. This functionality will be available in all Acronis data centers for partners who do not use complete white labeling.
Receive malicious email detection alerts in the Cyber Protect console
Promptly react to malicious email detection alerts in the Cyber Protect console, view statistics, and share them with your clients. With this feature, you can mitigate threats and demonstrate your email security service value to them.
Automate email security service provisioning for Microsoft 365
With this new release, you can simplify the initial configuration process and speed up service provisioning by running a ready-to-use script to automatically set up routing between Microsoft 365 and Acronis Advanced Email Security.
Leverage multiple configuration improvements in the ConnectWise Manage integration
You can manually trigger the synchronization of usage and quotas for one or more clients between Acronis and ConnectWise Manage. This feature will more accurately report use to ConnectWise Manage using float point quantities where applicable.
Simplify the process of mapping products for Kaseya BMS and Tigerpaw PSA integrations
Acronis Cyber Protect Cloud automatically generates suggested names for Kaseya Business Management Solutions (BMS) and Tigerpaw Professional Services Automation (PSA) integrations using a predictable and understandable naming pattern.
Learn more now
You can go to Acronis Cyber Protect Cloud to find more details on any of these enhancements — or to see how they can help you provide even better cyber protection for your clients. Please visit our official release notes site or review our What’s New page now.
Acronis is a Swiss company, founded in Singapore. Celebrating two decades of innovation, Acronis has more than 2,000 employees in 45 locations. Acronis Cyber Protect solution is available in 26 languages in over 150 countries and is used by 18,000 service providers to protect over 750,000 businesses.