Managed Service Providers (MSPs) using Acronis for endpoint
protection management can now initiate Splashtop remote control
sessions directly from within the console to provide faster,
reliable support for client workloads
CUPERTINO, Calif. and MIAMI, FL, July 6, 2022 -
Splashtop and Acronis today announced a
partnership that integrates solutions for secure remote access and
support with Acronis Cyber Protect
Cloud, an all-in-one data and cybersecurity protection
platform. This integration
alleviates downtime by enabling MSP technicians to access and take
control of computers to troubleshoot and resolve issues directly
from the Acronis Cyber Protect Cloud console - resulting in
increased customer satisfaction and decreased costs.
Acronis
Cyber Protect Cloud unites backup and next-generation, AI-based
anti-malware, antivirus, and endpoint protection management in one
solution. With Splashtop built in, service providers can instantly
access all their clients' managed devices directly from the Acronis
console, enabling faster remediation of incidents, reliable
support, and increased efficiency by providing instant access to
endpoints.
Now, not only are client workloads protected with a world-class
integrated solution, but they can be easily and immediately
accessed in case of an incident. Service providers can deliver
on-demand help desk support to any end user computer or mobile
device remotely using
Splashtop, regardless of device type or operating system. They
can also enable their end users to remotely access their work
computers, all from a centralized platform.
"No business is safe in the current cyberthreat landscape, and
they are looking to Managed Service Providers who specialize in
cyber protection services," said Acronis Vice President and General
Manager, Americas, Pat Hurley. "Acronis provides the air-tight
protection MSPs need, while Splashtop's intuitive interface allows
issues to be resolved without delay, reducing costs associated with
downtime."
Managed Service Providers can execute service requests faster,
exceed SLAs and increase overall customer satisfaction by enabling
this free-of-charge integration with Splashtop. Client workloads
are protected with a world-class cyber protection solution that is
easily accessible in the event of an incident. Users enjoy:
- Quick onboarding: The Acronis-Splashtop integration enables users to initiate immediate, one-click access to all managed workloads.
- Easy remote desktop access for managed devices: Support distributed teams and devices with ease, whether employees are working from home, from the office, or on the go.
- Native features during remote sessions: Take advantage of Splashtop's high performance features, including file transfer, remote reboot, share technician desktop, chat and more.
The synergy between Acronis Cyber Protect Cloud and Splashtop
allows service providers to deliver superior remote support -
silently, seamlessly and on time - through a reliable, direct
connection.
"Security is the backbone of everything we do at Splashtop, so
we are proud to partner with such a trusted and proven cyber
protection platform," said Thomas Deng, Co-Founder and SVP of
Product Management at Splashtop. "Acronis leaves no stone unturned
when it comes to the protections and support it offers service
providers and their clients."
200,000 businesses and 30 million end users around the world
securely use Splashtop, including large banks, sports &
entertainment companies, educational institutions, healthcare
organizations and government agencies. To learn more about the
Acronis Splashtop integration, visit solutions.acronis.com/splashtop and
Splashtop.com/integrations/acronis.
About Splashtop
Splashtop is a leader in secure remote access and support. Its
solutions for flexible work, learning and IT support deliver an
'in-person experience' that is as fast, simple and secure as being
in front of an on-site machine. Splashtop delivers high performance
with 4k quality at 60fps; advanced security features and
compliance; one application for access and support for all devices
and operating systems; and instant global support with direct
access to an expert. More than 30 million users, including those in
85% of Fortune 500 enterprises, enjoy Splashtop products globally.
Splashtop.com
About Acronis:
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.