Named a
2025 Tech Innovator by CRN, Acronis is celebrated for its unified platform,
enabling secure, autonomous, and scalable operations for service providers
SCHAFFHAUSEN, Switzerland
– August 6, 2025 – Acronis, a global leader in cybersecurity and data protection, today announced that Acronis RMM
(Remote Monitoring and Management) has been selected as the winner in the MSP
RMM Platforms category of the 2025 CRN Tech Innovators Awards. Honored for its
AI-powered, security-first RMM solution, Acronis continues to drive operational
efficiency for modern managed service providers (MSPs). This milestone reflects
the company’s momentum in building solutions that simplify complexity,
consolidate workloads, and empower MSPs to scale securely.
Unlike
traditional tools, Acronis RMM is built from the ground up with security at its
core, not as an add-on. It helps MSPs simplify operations, reduce risk, and
drive scalable efficiency. Rather than existing as a standalone tool, the RMM
is fully integrated into Acronis’ broader cyber protection platform,
consolidating backup, EDR, antivirus, and patch management under one agent, one
policy, and one console. The result is a unified, natively
integrated platform that helps MSPs improve their security posture and
operational agility without adding additional overhead. Importantly, native RMM
integration allows MSPs to effectively protect and manage more laptops,
desktops, and servers without increasing staff.
Designed to meet the evolving needs of
MSPs, Acronis RMM delivers:
- AI-powered Automation and Autonomous Operations: Combined with workflow orchestration to boost technician efficiency.
- Security-first approach and extensive security features: AI-assisted patch management, secure scripting with self-defense, secure remote access, native integration with EDR, and more.
- Native Integration: Integrated cyber protection services and endpoint detection & response (EDR) to reduce supply chain risks and enable faster, smarter service delivery for protected workspaces.
“We’re seeing more and more MSPs step
into what the industry is calling - the MSP 3.0 era - where security is
expected as a core service, not an add-on. And it must be built in from the
start,” said Gerald Beuchelt, CISO at Acronis. “MSPs are under pressure to do
more with fewer resources, which makes automation essential. That’s where AI,
workflows, and platform integration make a difference. Acronis is investing heavily
in both areas—strengthening security and expanding automation—and we’re rolling
out regular enhancements to help our partners enter the MSP 3.0 era with
confidence to operate more securely and scale more efficiently.”
Most recently, Acronis introduced two new AI-powered
features in its RMM platform—AI-based
patch stability scoring and Copilot for software deployment setup—designed to
help MSPs work more efficiently while reducing risk.
- AI-based patch stability scoring uses AI-generated risk labels like “stable” or “critical issues,” based on global incident data and threat intelligence, allowing technicians to prioritize safe updates and avoid problematic patches.
- Each label links to a detailed view with summaries, known issues, technician feedback, and remediation tips, helping reduce downtime and reactive troubleshooting.
- Copilot for software deployment streamlines the setup of custom packages by automatically generating install/uninstall commands, return codes, and metadata, cutting down on manual input and configuration errors.
- With deployment errors accounting for nearly half of software rollout failures, Copilot can reduce those errors by up to 90%.
“The Acronis RMM platform has
completely transformed how we operate,” said Mark Wiener, CEO at BizCom Global. “We’ve gone from needing multiple
people managing alerts all day to one person handling it—and now, it takes only
about 50 percent of their time. The consolidation of tools has made a big
difference. Instead of juggling disparate systems, we have one platform with
unified visibility and control, which is critical to our efficiency. The
vulnerability assessments and fail-safe patching tools are incredibly
valuable—they allow us to push major patches with confidence. Greater
efficiency means we’re able to grow without adding overhead. We’re scaling
services, not costs.”
Acronis RMM is being honored for its
technical innovation in delivering a fully integrated platform that reduces
tool sprawl, improves technician-to-endpoint ratios, and embeds security as a
core architectural component. This highlights the growing market traction
behind Acronis’ consolidated approach, where automation, patch management,
endpoint protection, and backup converge within a natively integrated single
agent and console to optimize MSP workflows and strengthen service delivery.
“Tool consolidation and AI-driven
automation are essential for improving managed services productivity and
customer experience,” said Phil Goodwin, research vice president, IDC. “Acronis
is taking a platform-first approach to address the operational and security
challenges MSPs are facing, helping them scale efficiently, reduce complexity,
and improve outcomes. Congratulations to Acronis for the recognition from CRN.”
To learn more about Acronis RMM and how it supports secure,
autonomous operations for MSPs, visit: https://www.acronis.com/en-us/products/cloud/cyber-protect/rmm-solution/.
For more information on Acronis'
recognition as a winner of the 2025 CRN Tech Innovators Award, please visit the
Acronis blog: https://www.acronis.com/en-us/blog/posts/acronis-rmm-earns-prestigious-crn-tech-innovator-award.
The Tech Innovators Awards winners
will be featured in the August issue of CRN and can be viewed online at crn.com/techinnovators beginning August 6.
About Acronis:
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 21,000 service providers to protect over 750,000 businesses. Learn more at www.acronis.com.