Converting a partner tenant to a folder tenant and vice versa

The management portal enables you to convert a partner tenant to a folder tenant.

This may be useful if you used a partner tenant for grouping purposes and now want to organize your tenant infrastructure properly. This is also useful if you want the operational dashboard to include aggregated information about the tenant.

You can also convert a folder tenant to a partner tenant.

The conversion is a safe operation and does not affect the users within the tenant and any service-related data.

To convert a tenant

  1. Log in to the management portal.
  2. On the Clients tab, select the tenant that you want to convert.

  3. Do one of the following:

    • Click the ellipsis icon next to the tenant name.
    • Select the tenant, and then click the ellipsis icon on the tenant properties panel.
  4. Click Convert to folder or Convert to partner.
  5. Confirm your decision.