Enabling or disabling offering items

You can enable all offering items available for a given solution- or service-based configuration, as described in Creating a tenant.

Disabling all offering items of a service does not disable the service automatically.

There are some limitations to disabling offering items, listed in the table below.

Offering item Disabling Result
Backup storage Can be disabled when the usage is equal to zero. The cloud storage will become unavailable as a destination for backups within a customer tenant.
Local backup Can be disabled when the usage is equal to zero. The local storage will become unavailable as a destination for backups within a customer tenant. Disabling the Local backup quota will disable backups to local disks, network shares, and public clouds, such as S3 compatible, Azure, AWS, Wasabi, and Impossible Cloud.
Data sources (including Microsoft 365 and Google Workspace)* Can be disabled when the usage is equal to zero.

The protection of the disabled data sources (including Microsoft 365 and Google Workspace) will become unavailable within a customer tenant, as follows:
All Disaster Recovery offering items Can be disabled when the usage is more than zero. See the details in "Soft and hard quotas".
All Notary offering items Can be disabled when the usage is equal to zero. The Notary service will be unavailable within a customer tenant.
All File Sync & Share offering items Offering items cannot be enabled or disabled separately. The File Sync & Share service will be unavailable within a customer tenant.
All Physical Data Shipping offering items Can be disabled when the usage is equal to zero. The Physical Data Shipping service will be unavailable within a customer tenant.

* The offering items relate to the workloads that users can add in the Cyber Protect console. The table below summarizes which workload types will not be available if an offering item, a combination of offering items, or an additional service is not enabled in the Management portal.

For an offering item that cannot be disabled when its usage is more than zero, you can manually remove usage, and then disable the corresponding offering item.

If you disable these offering items or additional protection services

You will not be able to add these types of workloads

The following combination:

  • Microsoft 365 seats
  • Microsoft 365 SharePoint online
  • Microsoft 365 Teams
 Microsoft 365 Business

The following combination:

  • Google Workspace
  • Google Workspace Shared Drive
Google Workspace

The following combination:

  • Servers
  • Virtual machines

  • Microsoft SQL Server

  • Microsoft Exchange Server

  • Microsoft Active Directory

The following offering item:

  • NAS
 Synology

The following offering item:

  • Mobile

  • iOS devices

  • Android devices

The following advanced pack:

  • Advanced Backup
Oracle Database

The following combination:

  • Email archiving seats
  • Archiving storage
 Mail server