Installing protection agents in Windows

Prerequisites

Download the agent that you need on the workload that you plan to protect. See Downloading protection agents.

To install Agent for Windows

  1. Ensure that the machine is connected to the Internet.
  2. Log on as an administrator and start the installer.

  3. [Optional] Click Customize installation settings and make the appropriate changes if you want:

    • To change the components to install (for example, to disable the installation of Cyber Protection Monitor or the Command-Line Tool, or to install the Agent for Antimalware protection or the Agent for URL filtering).
      On Windows machines, the antimalware protection feature requires the installation of Agent for Antimalware protection, and the URL filtering feature requires the installation of Agent for URL filtering. These agents are installed automatically for protected workloads if the Antivirus & Antimalware protection and/or the URL filtering modules are enabled in their protection plans.
    • To change the method of registering the workload in the Cyber Protection service. You can switch from Use service console (default) to Use credentials or Use registration token.
    • To change the installation path.
    • To change the user account under which the agent service will run. For details, refer to Changing the logon account on Windows machines.
    • To verify or change the proxy server host name/IP address, port, and credentials. If a proxy server is enabled in Windows, it is detected and used automatically.
  4. Click Install.

  5. [Only when installing Agent for VMware] Specify the address and access credentials for the vCenter Server or the stand-alone ESXi host on which you want to back up and recover virtual machines, and then click Done.

    We recommend that you use a dedicated account for accessing vCenter Server or the ESXi host, instead of using an existing account with the Administrator role. For more information, see Required privileges for Agent for VMware.

  6. [Only when installing on a domain controller] Specify the user account under which the agent service will run, and then click Done. For security reasons, the setup program does not automatically create new accounts on a domain controller.

    The user account that you specify must be granted the Log on as a service right. This account must have already been used on the domain controller, in order for its profile folder to be created on that machine.

    For more information about installing the agent on a read-only domain controller, see this knowledge base article.

  7. If you kept the default registration method Use service console in step 3, wait until the registration screen appears, and then proceed to the next step. Otherwise, no more actions are required.

  8. Register the agent under a customer tenant account. For more information about registration, see Registering workloads by using the graphical user interface.

  9. [If the agent is registered under an account whose tenant is in the Compliance mode] Set the encryption password.