Using the toolbar in the Viewer window

After you connect to a remote workload, you can use the toolbar of the viewer window to quickly perform the different actions.

Icon Description

Actual size

Scales the remote workload's desktop so that one pixel of the remote desktop corresponds to one pixel on the viewer window.

Zoom to fit

Scales the remote workload desktop to fit the viewer window.

Lock and Unlock screen

Shows a placeholder on the remote workload's display so that the remote user will not see your actions.

Take screenshot

Save the remote server's desktop image to a local file.

Select display

Select the remote workload display that you want to view and the desired resolution.

Available for Apple Screen Sharing connections to macOS, and NEAR connections to any operating system.

If the remote computer has multiple displays, you can choose from the following display modes for multiple monitors:

  • Combined - all remote displays are shown within a single window.
  • Splitted - each remote display is shown in a separate window.

    This mode is very convenient if you have multiple displays that are connected to your local workload. In this case, for example, you can arrange to see one remote display on each local display.

    If you close any of the remote workload displays, the remote connection will be ended. To view the displays of the remote workload, you must reconnect to it again.

    Available for NEAR connections only

Image quality

Adjusts the remote screen image quality from black and white to the highest possible on Apple Screen Sharing connections.

NEAR image quality

Adjusts the quality/performance ratio on NEAR connections. The left side of the slider (Smooth) prioritizes performance over image quality, the right one (Sharp) means the best quality of remote desktop screen, but probably worse performance.

Send Ctrl+Alt+Del

Sends a Ctrl + Alt + Delete sequence to the remote workload.

Available for Windows and Linux workloads.

File Transfer

Opens the File Manager window to exchange files between remote and local workload. Available for NEAR connections.

Pin toolbar

Turns off automatic hiding of viewer toolbar.

Available for Windows workloads.

Full screen

Switches to the full screen mode and scales the remote workload to completely fill your local screen.

Available for Windows workloads.

Close

Closes the Viewer window and ends the remote control session.

Available for Windows workloads.

Depending on the connection type, additional options might be available when you click the Other icon.

Option Description

Start recording / Stop recording

Record the current remote desktop session.

Session recordings are saved as .crec files on the local workload. You can open .crec files with Acronis Connect Client.

Available for NEAR connections

Clipboard auto sync

When you enable this option, the client will be automatically synchronizing your local clipboard and the clipboard of the remote workload.

Available for NEAR connections

Send clipboard

Send Clipboard replaces the remote workload's clipboard contents with the contents of the local clipboard.

The option is disabled if Clipboard auto sync is enabled.

For more information, see Sharing clipboard content between workloads.

Available for NEAR connections

Get clipboard

Get Clipboard transfers the contents of the remote workload's clipboard to the local workload's clipboard.

The option is disabled if Clipboard auto sync is enabled.

For more information, see Sharing clipboard content between workloads.

Available for NEAR connections

Smart keyboard / Raw keys / Raw keys with all shortcuts

Changes the keyboard input mode for the current connection.

Smart keyboard - the client transmits Unicode codes of the locally typed symbols to the remote computer

Raw keys - the client uses the raw codes of the keyboard buttons you press.

Raw keys with all shortcuts - the client disables local system shortcuts so that they are also transmitted to the remote operating system.

Keyboard focus on mouse hover

When enabled, the client only captures the keyboard input while your local mouse cursor is placed over the Viewer window.

When disabled, the client captures your keyboard whenever its window is active.

Show connection info / Hide connection info

When Show connection info is selected, a small information panel will appear over the remote desktop screen, showing the most essential information about current connection.

Remote sound

Enables the client to redirect the sound from the remote computer to the local one.

Available for NEAR connections

Preferences

Configure the settings of Connect Client. For more information, see Configuring the Connect Client settings.