Unique Contact Statistics
When you point to the Unique node of a certain internal user, the report pops up summary information about the load of the communication channels caused by all unique contacts of that user. The pop-up box displays the domain user name, lists the communication channels, and provides the following information on each channel:
•Channel - Indicates the communication protocol, such as Skype, MAPI, SMTP, Web Mail, ICQ Messenger, and so forth.
•Direction - Indicates the direction of communication:
•Rightwards arrow (

) denotes communication to the user’s unique contacts.
•Leftwards arrow (

) denotes communication from the user’s unique contacts.
•Total Data Size - The total volume of data transferred by the user’s unique contacts through the specified channel in the specified direction.
•Files Size - The total size of the files transferred by the user’s unique contacts through the specified channel in the specified direction.
•Connections - The total number of connections using the specified channel in the specified direction that were made by the user’s unique contacts.