Create Support Ticket Dialog Box

Location: On the Support page, Tickets tab.
Access path: Support tab on the menu bar, click the Tickets tab if it is not active, click the Create support ticket button. Also from the Monitoring > Alerts page when the Create ticket button is clicked.

This dialog box creates a new ticket with only the entered data. When the access path is from alerts, the ticket has no reference to them.

Available operations:

Attach a document to the ticket by clicking Browse….
Add ticket data by entering them and clicking Submit.
Close the dialog box without changing any values by clicking Cancel.