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Acronis Blog
Remote Monitoring and Management (RMM)

All stories in Remote Monitoring and Management (RMM)

August 06, 2026 — 6 min read
How agentic AI works inside your tools: A practical example with Acronis Service Desk
August 06, 2026 — 6 min read
How agentic AI works inside your tools: A practical example with Acronis Service Desk
Acronis Service Desk brings an agentic approach to the MSP workflow, so technicians and service managers can use AI where the work is already happening, including task automation and ticket-resolution support.
June 13, 2023 — 4 min read
Transform your MSP business with ML-based monitoring: Boost efficiency and growth
June 13, 2023 — 4 min read
Transform your MSP business with ML-based monitoring: Boost efficiency and growth
Monitoring client workloads can be an enormous, time-consuming challenge for MSPs, but doing so efficiently and effectively is critical to enabling the growth of their business. Acronis now offers ML-based monitoring and smart alerting, purpose-built for MSPs.
December 22, 2022 — 2 min read
Acronis RMM features improved remote desktop management and assistance
December 22, 2022 — 2 min read
Acronis RMM features improved remote desktop management and assistance
Acronis has extended Acronis Cyber Platform and Acronis RMM to provide secure remote desktop management and assistance that addresses the vulnerabilities associated with remote desktop protocol (RDP). Remote desktop and assistance is a capability that allows for seamless access and support for Windows, Linux and macOS, saving the time and expense of traveling on-site to fix issues.