June 2016
Press release

Acronis Backup Cloud Now Integrates with ConnectWise’s Remote Monitoring and Management Solution, LabTech, to Deliver Unified Management Console for Service Providers and Hosters

Partnership enables service providers to save time, reduce administration efforts, and proactively deliver valuable data backup services from inside LabTech
Orlando, FL and Burlington, MA - June 21, 2016 - Acronis®, a leader in hybrid cloud data protection, today announced a partnership with ConnectWise®, developers of the leading remote monitoring and management (RMM) platform, LabTech®, to deliver integrated backup and disaster recovery services. As a result, IT service providers using LabTech and Acronis Backup Cloud have an ability to protect customers' endpoint devices via a single-pane-of-glass view. IT service providers can easily backup and protect any and all endpoints, including cloud and on-premises desktops and servers from within LabTech.
Acronis will demo this solution at ConnectWise's Automation Nation event, June 20-22 in Orlando, Florida.
Acronis Backup Cloud provides integration at the group and granular level. As a result, data protection properties are automatically available for all servers and workstations in any location. There is no need to configure the integration for each machine. IT service providers can simply select one or more servers or workstations in LabTech and easily enable backups for their customers. In addition, LabTech users can provide full cycle backup support for their customers directly from the LabTech interface without needing to go into the Acronis Backup Cloud console.
Additional benefits for service providers include:
  • Easily deploy and manage backups across numerous endpoints, including servers and workstations
  • Control, monitor and report on all backup activities from within LabTech
  • Uniquely configure integration at the client level, enabling protection for all servers
Acronis provides a complete suite of hybrid cloud data protection solutions, including backup, disaster recovery, and file sync and share. Additional tech specifics regarding the LabTech integration include:
  • Downloadable plug-in provides easy integration configuration
  • Provision new Acronis Backup Cloud customers from LabTech
  • Remotely install/update/uninstall the Acronis Backup agent on protected machines
  • Easily assign/control/revoke backup plans to one or to many machines
  • Monitor backup status for errors and warnings inside LabTech
  • Leverage native LabTech ticketing and alerting for handling the backup events in order to proactively react on them
"There is great synergy between the two companies. Acronis is the leading backup and recovery solution and LabTech has an award-winning RMM solution," said John Zanni, Chief Marketing Officer at Acronis. "This integration is proof of how easy it is to incorporate Acronis solutions into a company's existing way of doing business. We're providing a simple and easy-to-use tool for IT service providers. We give them complete control of their customer's data, no matter where it resides."
Pricing and Availability
  • The product is now in beta and is expected to be generally available in July 2016.
Additional Information
  • Learn more about Acronis Backup Cloud here.
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About Acronis:

Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.
Press contacts:
Katya Turtseva
VP of Communications