New cloud-centric platform, purpose-built for small and
midsize MSPs, improves customer billing, reduces complexity, and
maximizes revenues
SCHAFFHAUSEN, Switzerland - September 14, 2023 - Acronis,
a global leader in cyber
protection, today announced the general availability of
Acronis Advanced Automation. Building on Acronis' proven track
record of delivering integrated solutions that help partners
streamline and simplify their services, Acronis Advanced Automation
helps MSPs transition from simple break-fix services to
cloud-centric, subscription-based services that require a new
approach to billing and contract management.
Complexity is a common challenge for MSPs, driven by the
numerous business initiatives focused on innovating their products,
delivery models, and value-added services. Acronis Advanced
Automation is a solution for small and midsize MSPs worldwide who
want to simplify and streamline their business operations. With
centralized control and management of services, complete time
tracking and staff utilization capabilities, and automated,
consumption-based billing, Acronis empowers MSPs to gain full
visibility of their contracts, delivery, tickets, and work items -
maximizing revenue and improving client trust.
"New use cases for native automation solutions continue to
emerge in the IT industry and Acronis offers a product that allows
MSPs around the world to automate their operations and make better,
data-driven decisions. Whether emerging as a startup or evolving to
maturity, Acronis Advanced Automation helps service providers
control and grow their managed service business", said Patrick
Pulvermueller, CEO at Acronis. "We're excited to continue bringing
new, innovative automation tools to our Cyber Protect Cloud
solution and help MSPs expand their businesses."
Advanced Automation offers MSPs robust capabilities to fuel
business growth, including error-free invoices and billing, an
integrated service desk, automated time tracking, and support for
subscription-based services. These capabilities enable:
· Increased efficiency: Advanced Automation helps
MSPs streamline workflows, automate repetitive tasks, and reduce
manual effort, allowing for a greater focus on high-value
activities.
· Reduced friction in business operations: Advanced
Automation simplifies support for subscription-based services.
· Improved productivity: Advanced Automation
provides a single platform for managing customer data, tickets,
projects, and billing, so MSPs can save time and effort to
ultimately deliver faster, more effective services.
· Enhanced customer and employee satisfaction:
Advanced Automation helps MSPs better manage customer interactions,
and improve communication and responsiveness, leading to an
increase in customer satisfaction.
· Greater profitability: Advanced Automation
automates processes and reduces manual efforts, which allows MSPs
to improve their operational efficiency and profitability.
"Acronis Advanced Automation has automated our invoicing
process. We love how it ties in with QuickBooks and makes
transferring invoices and data so easy," said Alex Presman,
President at Racom Business. "Automating these time-consuming
billing processes allows our team to spend more time on important
business procedures like engaging clients and building value-based
relationships."
Acronis Advanced Automation is available for existing Acronis
MSP partners, and also those starting a new MSP business.
Interested in implementing the solution? For more information,
visit:
https://www.acronis.com/en-eu/products/cloud/cyber-protect/automation/
To learn more about Acronis Advanced Automation, check out the
latest blog here:
https://go.acronis.com/advanced-automation-blog
About Acronis:
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.