Upcoming capabilities span a unified console,
actionable intelligence, autonomous service desk, and agentic workflows
SCHAFFHAUSEN,
Switzerland – July 30, 2026 – Acronis, a global
provider of an AI-native
cyber platform for MSPs and IT departments, today unveiled
the next phase of capabilities, bringing protection, infrastructure,
management, business intelligence, and autonomous execution into a single user
experience.
Presented
during the Acronis
Accelerate: The Journey to Autonomous IT event, the demonstration
of new capabilities builds on a series of major product launches delivered
since January 2026 and advances Acronis’ vision for an AI-native operating
environment in which technicians, business teams, and AI agents can work together
within one natively integrated platform.
Acronis
organizes its AI-native strategy around its “By AI, With AI, For AI” framework:
using AI to accelerate secure product development; embedding AI, intelligence,
and automation into the services MSPs use every day; and enabling partners to
protect, manage, and automate services for increasingly AI-driven customer
environments. Rather than adding isolated AI features to disconnected products,
Acronis is building capabilities on its AI-native Acronis Cyber Platform.
Acronis CEO Jan-Jaap Jager Speaking at the Acronis Accelerate Event
“AI-native
is not a feature label for Acronis. It is the design principle we used for our
platform, and it is the approach that guides how we build and operate our
products, and how we help partners run and grow their businesses,” said
Jan-Jaap Jager, CEO of Acronis. “Our goal is to give MSPs one environment in
which people and AI agents can work together securely, transparently, and at
scale. The products Acronis is delivering this year bring that goal to life.”
Advancing
from AI assistance to autonomous execution
Acronis
is expanding its AI-native platform with new innovations that help MSPs reduce
operational friction, surface new business opportunities, and automate
increasingly complex workflows. The next phase of Acronis Cyber Platform brings
together four connected capabilities, including:
- Acronis Cyber Console: A single, AI-native MSP workspace bringing protection, management, automation, and infrastructure together with one user experience for technicians, business teams, and AI agents.
- Acronis Cyber Intelligence: An actionable intelligence layer providing transparency across operations, customer contracts, and protected endpoints. Cyber Intelligence is designed to identify service gaps and hidden revenue opportunities while helping partners anticipate issues, reduce ticket volumes, and make faster decisions.
- Acronis Service Desk: Autonomous ticket workflows designed to address alert and context overload through automated enrichment, analysis, and remediation. Extensible integrations will allow service desk workflows to incorporate context and actions from across an MSP’s technology ecosystem.
- Acronis Cyber Studio: A workspace for creating and controlling deterministic and agentic workflows. MSP teams will be able to use natural language to design automations and agent-driven processes while retaining visibility, governance, and control over their execution.
Together,
these capabilities are designed to help MSPs progress from greater visibility
and AI-assisted decision-making to proactive intelligence, workflow automation,
and governed autonomous execution. Delivered through a single, natively
integrated platform, they help reduce the complexity, integration burden, and
context switching associated with managing separate AI, service desk, and
automation point solutions.
“The
AI opportunity for the channel is here now but capturing it will require
partners to invest in the journey rather than wait for comprehensive
directives,” said Rob Rae, Corporate Vice President of Community and Partner
Experience at Pax8. “Acronis is putting the platform, intelligence and
automation in place to help MSPs operate more autonomously and lead the next
era of managed services.”
A new
infrastructure and migration path for service providers
Acronis
Cyber Frame now offers integrated migration workflows to help partners move workloads from VMware and
Microsoft Azure to Cyber Frame Cloud or Cyber Frame Local, supporting staged
migration and controlled cutover. This added capability gives MSPs and cloud service providers a choice
between Acronis-hosted Cyber Frame Cloud and
partner-hosted Cyber Frame Local.
During
the event, Paul Maritz, former CEO of VMware and former chairman of the Acronis
Board, highlighted Cyber Frame as a platform for MSPs and organizations looking
to modernize or migrate their infrastructure. “Acronis Cyber Frame is a cloud
offering designed for MSPs and designed to be sold through MSPs,” Maritz said.
“It’s an integrated platform with infrastructure, backup, disaster recovery,
security, remote access and automation all built in. It’s the most
comprehensive solution option that’s easy to manage and offers customers a
great migration path forward from where they are today.”
The foundation for autonomous IT
Since
January 2026, Acronis has expanded its platform with four major launches: Acronis
Archival Storage, Acronis
MDR by Acronis TRU, Acronis
GenAI Protection, and Acronis
Cyber Frame. Together, they extend the platform across long-term data retention,
managed threat detection and response, AI governance, and protected
infrastructure to strengthen the foundation for more automated MSP operations.
Supporting
open-source software development with Constructor Fabric
Separately
during the event, Acronis joined Constructor Group and Virtuozzo in announcing
Constructor Fabric, an Apache 2.0-licensed open-source software-delivery
project governed by the independent Constructor Fabric Foundation. Constructor Fabric is an
open-source AI fabric for Software as a Service that enables AI to define,
build, and run software end to end with reusable components, operational
automation, and built-in productivity measurement and insights.
Constructor
Fabric is available to all Acronis partners and customers, enabling them to
design and build secure, reliable, and cost-efficient applications, as well as
customize and extend the Acronis platform for their unique requirements.
For
more information about the Acronis Accelerate: The Journey to Autonomous
IT event and to watch it live on demand, visit: https://acronis.events/event/july-2026
About Acronis:
Acronis is a leader in AI-native cyber protection, unifying data protection, cybersecurity, IT operations and hybrid infrastructure to deliver business continuity, security and compliance with less cost and complexity. More than 21,000 service providers trust Acronis to protect over 750,000 businesses in 150 countries. Acronis is headquartered in Schaffhausen, Switzerland. For more information, visit www.acronis.com.