Using the Access Desktop Client with a TMG reverse proxy server.

This feature is built-in and requires little to no configuration. You will need to use Legacy polling because of a known issue in Microsoft TMG. For more information, please check the Known Issues section.

Enabling Legacy polling mode and disabling syncing:

1. Open the web interface and expand Sync&Share.
2. Click on Access Desktop Client and select the Force Legacy polling mode checkbox. and press Save.

   Note: The default polling time is 30 seconds. To reduce load on the server you can increase that time to 60 or 90 seconds or higher. That time is how often the client will call up to the server to ask if there are any changes.

3. Click on the Mobile Access tab and click on Policies. Click on the policy that your desktop clients use.
4. Open the Server policy tab and make sure the boxes Allow File Server, NAS and SharePoint Folders to be Synced to the Desktop Client and Allow Two-Way Syncing of File Server, NAS and SharePoint Folders to the Desktop Client are unchecked and press Save.
   These syncs are not possible in a configuration without push notifications.

Using the desktop client:

Note: The desktop client cannot sync Network Data Sources in this configuration.

1. Right click on the tray Acronis Access icon. Select Preferences.
2. In the Server URL field, write the path to your server (e.g. access.companyname.com).
3. Fill in your credentials ( username / password ).
4. Press Apply.
5. Done!