Components

Agents

Agents are applications that perform data backup, recovery, and other operations on the machines managed by Acronis Backup.

Choose an agent, depending on what you are going to back up. The following table summarizes the information, to help you decide.

Note that Agent for Windows is installed along with Agent for Exchange, Agent for SQL, Agent for Active Directory, and Agent for Oracle. If you install, for example, Agent for SQL, you also will be able to back up the entire machine where the agent is installed.

What are you going to back up?

Which agent to install?

Where to install it?

Agent availability

On-prem

Cloud

Physical machines

Disks, volumes, and files on physical machines running Windows

Agent for Windows

On the machine that will be backed up.

+

+

Disks, volumes, and files on physical machines running Linux

Agent for Linux

+

+

Disks, volumes, and files on physical machines running macOS

Agent for Mac

+

+

Applications

SQL databases

Agent for SQL

On the machine running Microsoft SQL Server.

+

+

Exchange databases and mailboxes

Agent for Exchange

On the machine running the Mailbox role of Microsoft Exchange Server.

If only mailbox backup is required, the agent can be installed on any Windows machine that has network access to the machine running the Client Access role of Microsoft Exchange Server.

+

+

No mailbox backup

Microsoft Office 365 mailboxes

Agent for Office 365

On a Windows machine that is connected to the Internet.

+

+

Machines running Active Directory Domain Services

Agent for Active Directory

On the domain controller.

+

+

Machines running Oracle Database

Agent for Oracle

On the machine running Oracle Database

+

Virtual machines

VMware ESXi virtual machines

Agent for VMware (Windows)

On a Windows machine that has network access to vCenter Server and to the virtual machine storage.*

+

+

Agent for VMware (Virtual Appliance)

On the ESXi host.

+

+

Hyper-V virtual machines

Agent for Hyper-V

On the Hyper-V host.

+

+

Virtual machines hosted on Windows Azure

The same as for physical machines**

On the machine that will be backed up.

+

+

Virtual machines hosted on Amazon EC2

+

+

Citrix XenServer virtual machines

+***

+

Red Hat Virtualization (RHV/RHEV) virtual machines

Kernel-based Virtual Machines (KVM)

Oracle virtual machines

Nutanix AHV virtual machines

Mobile devices

Mobile devices running Android

Mobile app for Android

On the mobile device that will be backed up.

+

Mobile devices running iOS

Mobile app for iOS

+

*If your ESXi uses a SAN attached storage, install the agent on a machine connected to the same SAN. The agent will back up the virtual machines directly from the storage rather than via the ESXi host and LAN. For detailed instructions, refer to "LAN-free backup".

**A virtual machine is considered virtual if it is backed up by an external agent. If an agent is installed in the guest system, the backup and recovery operations are the same as with a physical machine. Nevertheless, the machine is counted as virtual when you set quotas for the number of machines in a cloud deployment.

***With an Acronis Backup Advanced Virtual Host license, these virtual machines are considered as virtual (per host licensing is used). With an Acronis Backup Virtual Host license, these machines are considered as physical (per machine licensing is used).

Other components

Component

Function

Where to install it?

Availability

On-prem

Cloud

Management Server

Manages the agents. Provides the web interface to users.

On a machine running Windows or Linux.

+

Components for Remote Installation

Saves agent installation packages to a local folder.

On the Windows machine running the management server.

+

Monitoring Service

Provides the dashboard and reporting functionality.

On the machine running the management server.

+

Bootable Media Builder

Creates bootable media.

On a machine running Windows or Linux.

+

Command-Line Tool

Provides the command-line interface.

On a machine running Windows or Linux.

+

+

Backup Monitor

Enables users to monitor backups outside the web interface.

On a machine running Windows or macOS.

+

+

Storage Node

Stores backups. Is required for cataloging and deduplication.

On a machine running Windows.

+

Catalog Service

Performs cataloging of backups on storage nodes.

On a machine running Windows.

+

PXE Server

Enables booting machines into bootable media through the network.

On a machine running Windows.

+