Managed Detection and Response (MDR)

MDR is a 24/7 monitoring service for MSPs who have no in-house security expertise or need additional assistance to investigate and respond to security incidents detected by Endpoint Detection and Response (EDR) and Extended Detection and Response (XDR).

The MDR service is provided by the Acronis TRU team or by an external MDR vendor.

When MDR is enabled for a specific customer, the MDR service provider receives incident data from the Cyber Protect Cloud platform for workloads where EDR or XDR is enabled in protection plans belonging to that customer. The MDR vendor then performs different levels of service to triage the incidents using the available response actions. See What is Managed Detection and Response (MDR)?.

For more information about working with Acronis MDR in the Cyber Protect Cloud console, see Acronis Managed Detection and Response (MDR).

For more information about working with XDR in the Cyber Protect Cloud console, see Extended Detection and Response (XDR).

For more information about working with EDR in the Cyber Protect Cloud console, see Endpoint Detection and Response (EDR).