Creating an API member and getting API keys

To create an API member and get API keys

  1. Log in to the ConnectWise PSA console.

  2. Go to System > Members > API Members.

    This API member does not use a Manage User License.

  3. Click the + icon to add a new API member.

  4. Fill out the required information and set the Role ID to the role you created for the Acronis API member.

    Alternatively, you could use the Admin role.

  5. Save the API member.

  6. Switch to the API Keys tab.

  7. Create a new API key and give it a name that will identify your integration.

  8. Copy the public and private keys.

    The private key will no longer be available once you leave this screen. You need both keys to activate the integration.