Uninstalling the Acronis agent

To uninstall the Acronis agent

If Self-protection and Agent Uninstallation Protection are enabled in the Acronis protection plan, you must first perform these steps:

  1. Log in to Acronis Protection Console.

  2. Navigate to the customer tenant > Settings > Agents.

  3. Locate the Acronis NinjaOne agent in the list, and click on the row.

  4. In the Actions panel, go to Agent Update Settings.

  5. Under Set the permitted duration for the agent to be uninstalled or updated, select the duration of the maintenance window needed to uninstall the agent.

  1. Log in to NinjaOne.

  2. Select .

  3. Select the devices on which you want to install the Acronis agent.

  4. Select Run > Run Automation > Script.

  5. Locate the script you created when you uploaded the Acronis_uninstall_agent script.

    For more information, see Uploading the integration scripts to NinjaOne.
    Make sure that the device OS matches the script target OS.

  6. Leave Preset Parameter empty.

  7. Select System from the Run As dropdown list.

  8. Click Run, then Yes.