Acronis Consulting Services for Service Providers

Professional services for service providers

Consulting

Our technology experts and business consultants can help you build an effective business case, design your data protection plan, and roll out a service to the market on time and with minimum risk and cost. With Acronis Consulting Services, your customers enjoy the most efficient and cost-effective data protection, migration, and disaster recovery services.

Develop a Go-to-Market (GTM) plan

That achieves the best Return on Investment (ROI).
Design targeted data protection plans

For your clients that are aligned with their business continuity objectives and environment specifics.
Determine the best approach

To integrate the service into your IT landscape to provision automation and export, monitor, and report on data.
Leverage Acronis’ years of cloud experience

To design a solution that aligns with your business case and meets your GTM timeline.
Gain access to Acronis experts

For in-depth integration, migration, and other complex scenarios.
Get assistance with the development

Of custom marketing collateral and integration and requirement specifications.
Attach rate increase

Get to market 30 percent faster and increase your attach rate.
Design assistance

Get assistance with the design of data protection and disaster recovery plans that you can offer to your customers.
Lower TCO

Realize up to a 20 percent lower Total Cost of Ownership (TCO).
Less support incidents

Reduce the number of support incidents with better trained internal staff.

Deployment

With Acronis Deployment Services, you can be the first to market with data protection, infrastructure migration, and disaster recovery services. Acronis’ technology and product experts can design, deploy, and configure your solution on time and in accordance with your business case and required service characteristics.

Deploy and configure

The solution to design specifications with minimal disruption to your business operations.
Validate the solution

Against the test plan to ensure minimum risk to future operations.
Train your IT and operations personnel

To operate, configure, and troubleshoot problems with the solution.
Ensure a smooth launch

To a production state and transfer to the support phase.
Design the solution

In line with your Go-to-Market (GTM) requirements and in accordance with industry and Acronis best practices.
Develop design/integration documentation

And an implementation timeline.
Attach rate increase

Get to market in half the time and increase your attach rate.
Receive documentation

Receive design and as-built documentation to use for future reference.
Lower TCO

Realize up to a 20 percent lower Total Cost of Ownership (TCO).
Less support incidents

Onboard new staff quickly and resolve issues faster with comprehensive architecture documentation.

Audit

Decrease maintenance costs and ensure your clients data is protected in accordance with industry and Acronis best practices. Acronis experts can audit your deployment to identify potential gaps and recommend changes to decrease maintenance efforts and the risks to your business operations.

Understand your support process

Reporting requirements, billing requirements, and Service Level Agreements (SLAs).
Audit your deployment

Of Acronis products and integration with third-party systems.
Recommend changes

To your deployment architecture and third-party systems integration approach.
Issue a certificate

To verify that your data is protected/accessed in accordance with industry and Acronis best practices.
Design assistance

Decrease maintenance costs by up to 20 percent by reducing the volume of support issues and the need to interact with Acronis.

Educational

Acronis Education Services can enable your personnel to drive data protection, migration, and disaster recovery services enablement, effectively support your customers, and seamlessly integrate and operate the solution.

Multiple offices

Onsite or remote workshops, and on-demand webinars.
Train-the-trainer programs

For larger organizations with medium or high personnel turnover.
In-depth troubleshooting

Implementation, and customization workshops.
Training and reference materials

For developers working on integration with third-party systems.
Design assistance

Decrease maintenance costs by up to 20 percent by reducing the volume of support issues and the need to interact with Acronis.
Better leverage

Eliminate gaps and better leverage Acronis’ products using Acronis’ audit report.

Premier

With Acronis Premier Support, you can ensure your services portfolio satisfies this growing demand and helps you stay on top of the most complex customer issues. Acronis offers best-in-class Service Level Agreements (SLAs) for responses to in-depth, how-to questions and your customers’ data protection queries.

A dedicated Technical Account Manager (TAM)

You can access via email, Skype, or phone when needed during working hours.
Your TAM is available 24/7

To immediately assist should you face a major disruption to your operations during off-business hours.
Better management

Better manage data protection with mass management, automation, and monitoring tools.
Insights into the latest feature sets

Early access to new product versions, and the ability to influence Acronis’ product roadmap.
Maintenance cost reduction

Realize up to a 30 percent reduction in maintenance costs and effectively mitigate risk.
Minimising issues

Minimize mission-critical issues and remediation efforts.
Regular consultative infrastructure reviews

Of your infrastructure to propose mitigation and reduce the risk of SLA violation.
Industry expert consulting

Consult with an industry expert, who can address advanced product and technology queries then and there.

Acronis Professional Services

Design, implementation and maintenance of your Acronis Cyber Protection Solutions

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Professional Services