The Upgrade Process

Acronis Access Upgrade Process

First, please identify the type of mobilEcho deployment you will be upgrading. The instructions for these scenarios are detailed in the next section of this document. The most common scenarios are:

  1. Single mobilEcho Server without Client Management configured
  2. Single mobilEcho Server with Client Management
  3. Multiple mobilEcho Servers with Client Management
  4. Multiple mobilEcho Servers front-ended by a load balancer
  5. Windows Failover Cluster

Important notes on Scenario 4 – Load Balanced mobilEcho File Access Servers

If you are running multiple mobilEcho File Access Servers front-ended by a load balancer, each of these mobilEcho servers must be kept configured with identical mobilEcho Volumes, so that users can connect to any node to access their files. The most common way to maintain identical Volumes on these sets of load balanced servers is to replicate the mobilEcho Volumes settings, which are stored in the registry in mobilEcho 4.5 or earlier.

In Acronis Access, the Volumes settings have been moved into a SQL database. If you upgrade to Acronis Access, your existing scripted registry updates used when adding new volumes to your mobilEcho servers will cease to work. A new feature has been introduced in 5.1 that allows groups of load balanced Gateway servers to be automatically administered from within the Acronis Access Server console. This feature eliminates the need to replicate registry settings and script updates to your servers. Adding a new data source (volume) to your servers is a one step process that is handled automatically by the management console. For more information, visit the Cluster Groups article.

Important notes on Scenario 5 – Windows Failover Cluster

Installing and upgrading mobilEcho on a Windows Failover Cluster is a complicated process. The architecture changes introduced in mobilEcho 5.0 require change to the way mobilEcho works on Windows Failover Clusters.

For instructions on installing Acronis Access on a cluster, visit the Installing Acronis Access on a cluster article.

For instructions on upgrading a mobilEcho cluster to a Acronis Access cluster, visit the Upgrading Acronis Access on a cluster article.

In this section

Upgrading a single mobilEcho server without Client Management configured

Upgrading a single mobilEcho server with Client Management enabled

Upgrading multiple mobilEcho servers with Client Management

Upgrading a single mobilEcho server with Client Management enabled and an activEcho server