Last modified: March 11, 2025 | Previous versions
Acronis Subprocessors List identifies the subprocessors authorized to subprocess customer’s data, subject to Acronis Customer Data Processing Agreement (Content Data).
Acronis Group subprocessors listed below act as a family group of entities to engage personnel in order to perform research and development, engineering activities, develop solutions, provide services, manage products and provide customer support.
The categories of data processed for operating our Services are described in Acronis Privacy Statement.
The customer determines in its sole discretion the categories of customer’s data that it decides to be processed via the Services (Content Data). This may include certain personal details like names, title, contact information (e.g. email, phone, physical business address, etc.), including personal information of data subjects authorized by the customer to access and use the Services and contact Acronis’ Customer Services (support).
Customer’s personal information is processed by Acronis for the purpose of providing the products and services specified in its Agreement with the customer and otherwise performing the Agreement, as well as for Services Management Purposes.
| Primary Business Address: | Acronis AG Rheinweg 9, 8200 Schaffhausen, Switzerland |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Switzerland and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis ANZ Pty. Ltd. Level 11, 139 Macquarie Street, Sydney NSW 2000, Australia |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Australia and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Asia Pte. Ltd. 8 Temasek Boulevard #30-01 To 05, Suntec Tower Three, Singapore 038988 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Singapore and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Asia Research and Development Pte. Ltd. 8 Temasek Boulevard #30-01 To 05, Suntec Tower Three, Singapore 038988 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Singapore and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis BSC LLC 12 Makedonska Street, 5th floor, Belgrade – Starigrad, Serbia |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Serbia and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Bulgaria EOOD 1700 Sofia city, 'Studentski' Region, 59 'G.M Dimitrov' Blvd., 'NV Tower' building, 11th floor |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Bulgaria and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Cyber Protection SRL Șoseaua Orhideelor 15A, Orhideea Towers, Bucharest, Romania 060071 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Romania and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Germany GmbH Landsberger Straße 110, München, Germany, 80339 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Germany and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Germany GmbH Sp. z.o.o Oddział w Polsce Ul. Prusa 2, 00-493 Warszawa NIP: PL1070043682 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Poland and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Inc. Commerce House, Wickhams Cay 1, PO Box 3140, Road Town, Tortola, British Virgin Islands |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | British Virgin Islands and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis, Inc. 1 Van de Graaff Drive, Suite 301 Burlington, MA 01803 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis India Private Limited Laxmi Towers, C-25 G block, Behind ICICI Bank Ltd., Bandra (East), Bandra, Mumbai-400051, Maharashtra, India |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | India and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis International GmbH Rheinweg 9, 8200 Schaffhausen, Switzerland |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Switzerland and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis International Pte Ltd. 8 Temasek Boulevard #30-01 To 05, Suntec Tower Three, Singapore 038988 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Singapore and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | South Korea branch of Acronis International Pte Ltd 4/F., Haesung Building 942, Daechi-dong, Gangnam-gu, Seoul, South Korea |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Korea and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Italia SRL Via Michele Barozzi 2, 20122 Milan, Italy |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Italy and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Japan KK Roppongi Hills Mori Tower 8/F 10-1 Roppongi 6-Chrome Minato-ku Tokyo, Japan 106-6108 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Japan and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Limited Dixcart House, Addlestone Road, Bourne Business Park, Addlestone, Surrey KT15 2LE, United Kingdom |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | United Kingdom and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Management LLC 1 Van de Graaff Drive, Suite 301 Burlington, MA 01803 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Netherlands B.V. Winthontlaan 200, 3526KV Utrecht, Netherlands |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | The Netherlands and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis SAS 105 rue Anatole France, 92300, Levallois Perret, France |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | France and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis SCS, Inc. 1225 W Washington St, Tempe, AZ 85281 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis South African Holding Co Proprietary Limited Unit D7 Westlake Square – 1 Westlake Cape Town Western Cape 7945 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | South Africa and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Spain Cyber Protection SL Paseo de la Castellana 35, 5a planta, 24046, Madrid, Spain |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Spain and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Türkiye Cyber Technologies Corporation Sanayi Mahallesi, Teknopark Bulvarı, Blok: 4A, Dış Kapı No: 1/4A, Kat No: 3, İç Kapı No: 401, Pendik, İstanbul, Türkiye |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Türkiye and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Acronis Türkiye Cyber Technologies Corporation – Antalya branch Yenigün Mah. Kızılırmak Cad. Safa Plaza No:30 İç Kapı No: 305, Muratpaşa, Antalya |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Türkiye and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Computicate Development B.V. Hofplein 20, 3032 AC Rotterdam, Netherlands |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | The Netherlands and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | CyberLynx Security Ltd. 7 Hamada Street, Herzliya 4673341, Israel |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Israel and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | DeviceLock, Inc. 1 Van de Graaff Drive, Suite 301 Burlington, MA 01803 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | DevLockCorp Ltd. Gladstonos 116, M. Kyprianou House, 3 & 4th Floor, 3032 Limassol, Cyprus |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Cyprus and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | DeviceLock CY Ltd. Agiou Andreou 339, Andrea Chambers Court, Flat 105, 3035 Limassol, Cyprus |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | Cyprus and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | GroupLogic, Inc. 1 Van de Graaff Drive, Suite 301 Burlington, MA 01803 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | nScaled, Inc. 1 Van de Graaff Drive, Suite 301 Burlington, MA 01803 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Synapsys Distribution (Pte) Ltd. Unit D7 Westlake Square – 1 Westlake Cape Town Western Cape 7945 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | South Africa and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | Synapsys Systems Proprietary Ltd. Unit D7 Westlake Square – 1 Westlake Cape Town Western Cape 7945 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | South Africa and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
| Primary Business Address: | 5Nine Software, Inc. 1 Van de Graaff Drive, Suite 301 Burlington, MA 01803 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Customer relationship management data; Vendor data; Other categories of personal data, as described in Acronis Privacy Statement: https://www.acronis.com/company/privacy/ ; Personnel data (applicable for Acronis’ employees and contractors) |
| Location of Processing (including onward transfers): | USA and potentially to the other countries of Acronis Group subprocessors |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: |
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| Other Processing details: | Human resource services (recruiting, hiring and related services) - applicable for Acronis’ employees and contractors |
Acronis and its affiliates use third-party subprocessors. These third-party subprocessors provide services and support to Acronis and to Acronis customers on behalf of Acronis.
Acronis may use the following subprocessors to host customer's data (Content Data like backup archives, files, etc.) or to provide specific product features within the Acronis Cyber Cloud Platform.
This section applies only for those customers who rely on this specific service provider:
| Primary Business Address: | Google LLC, subsidiary of Alphabet Inc. Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | The categories of Personal Data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | As selected; More information from Acronis’ side: https://www.acronis.com/data-centers |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Google data center: Data storage hosting provider. |
| Other Processing details: | N/A |
| Primary Business Address: | Microsoft Privacy, Microsoft Corporation One Microsoft Way, Redmond, Washington 98052, USA |
| Contact: | |
| Categories of Acronis Personal Information Processed: | The categories of Personal Data transferred are determined and controlled in the sole discretion of Acronis customers, including in case of using Acronis Advanced Automation / Professional Services Automation (PSA) or Direct Backup to Microsoft 365 Backup Storage. |
| Location of Processing (including onward transfers): | As selected; More information from Acronis’ side: https://www.acronis.com/data-centers: from Microsoft side:https://www.microsoft.com/en/trust-center/privacy/data-location and https://learn.microsoft.com/en-us/microsoft-365/enterprise/m365-dr-overview?view=o365-worldwide |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Microsoft Azure: Data storage hosting provider |
| Other Processing details: | Infrastructure provider for Acronis Advanced Automation / Professional Services Automation (PSA) and Direct Backup to Microsoft 365 Backup Storage (if used) |
| Primary Business Address: | I.T. PROFESSIONAL SERVICES LIMITED, Angel House Unit 5, Drum Industrial Estate, Chester Le Street, England, DH2 1AQ |
| Contact: | Telephone: 0191 442 8300 https://www.itps.co.uk/get-in-touch https://www.itps.co.uk/privacy-policy |
| Categories of Acronis Personal Information Processed: | The categories of Personal Data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | United Kingdom |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: | UK based data center: Data storage hosting provider |
| Other Processing details: | N/A |
Acronis may also use the following third-party subprocessors for processing some customer’s data collected in accordance with Acronis Privacy Statement, Platform Terms and Conditions and respective Acronis Software License Agreement (EULA).
This may happen if you contact our Customer Service and Support and request assistance in relation to specific case.
| Primary Business Address: | Salesforce.com, Inc. Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain customer’s Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | USA |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Cloud Customer Relationship Management system |
| Other Processing details: | N/A |
| Primary Business Address: | Zoom Video Communications Inc. ('Zoom') 55 Almaden Blvd, 6th Floor |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain customer’s Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | USA |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | SaaS solution provider of remote conferencing services. Communication tool |
| Other Processing details: | N/A |
| Primary Business Address: | RingCentral Germany GmbH Hamburg Business Center Poststraße 33 Hamburg, 20354, Germany |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain customer’s Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | USA |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Business communication platform. IP telephony provider. |
| Other Processing details: | N/A |
| Primary Business Address: | One Microsoft Place South County Business Park, Leopardstown, Dublin 18, DB18 P521, Ireland |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Communication, collaboration materials. Certain Content Data may be subprocessed as part of the communication activities or collaboration activities. |
| Location of Processing (including onward transfers): | EU |
| Appropriate safeguards for cross-border data transfers (if applicable): | N/A – EU; Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Microsoft 365 as platform for collaboration and communication, including Exchange Online, SharePoint Online, Microsoft OneDrive, Microsoft Teams. |
| Other Processing details: | N/A |
| Primary Business Address: | Teleperformance Towers, Plot CST No. 1406 - A / 28 Mindspace, Goregaon (West), NA, Mumbai, Mumbai City- 400104, Maharashtra, India |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | India |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Providing support services |
| Other Processing details: | N/A |
| Primary Business Address: | Microland Limited 1B, Ecospace, Bellandur, Outer Ring Road, Bengaluru - 560 103, India |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | India |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Providing support services |
| Other Processing details: | N/A |
| Primary Business Address: | SCSK Service Ware Corporation Toyosu Foresia 12F, 3-2-24 Toyosu, Koto-ku, Tokyo, Japan |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers. |
| Location of Processing (including onward transfers): | Japan |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: | Providing support services |
| Other Processing details: | N/A |
| Primary Business Address: | Open Text, Inc.,1505 Chapala Street, Santa Barbara, CA 93103 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | User names, Hostname, IP and MAC addresses, in- product alerts information |
| Location of Processing (including onward transfers): | US, Canada, Germany, UK - depending on customer’s tenant location |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision N/A – for EU |
| Processing Activities: | Managed Detection and Response (MDR) service |
| Other Processing details: | N/A |
| Primary Business Address: | Perception Point Ltd. Tel Aviv, Israel 3 Rothschild St, Floor 6 Tel Aviv, Israel 6688106 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Contact information (name, phone number, email address), User names, Content of emails from protected mailboxes, Content of files on collaboration apps storage |
| Location of Processing (including onward transfers): | US or Europe - depending on customer’s tenant location; Israel |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs); adequacy decision |
| Processing Activities: | Provisioning of Email security service and Collaboration Apps Security |
| Other Processing details: | N/A |
| Primary Business Address: | ClickHouse, Inc. 650 Castro St. Ste. 120 Unit 92426, Mountain View, CA 94041, USA |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Personal information which may be a part of EDR/XDR events |
| Location of Processing (including onward transfers): | US |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Database management service for Acronis EDR/XDR service |
| Other Processing details: | N/A |
| Primary Business Address: | OpenAI, LLC 3180 18th St., San Francisco, CA 94110 |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Personal information which may be a part of EDR/XDR events. |
| Location of Processing (including onward transfers): | US |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs). |
| Processing Activities: | Enhancing support, reporting and other enabled in-products functionality, like AI Copilot |
| Other Processing details: | N/A |
| Primary Business Address: | TeamViewer Germany GmbH Bahnhofsplatz 2, 73033 Göppingen, Germany |
| Contact: | |
| Categories of Acronis Personal Information Processed: | Certain customer’s Content Data may be subprocessed when providing support services. The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers within a remote connection (e.g., desktop image, transmitted data and files as well as any other information exchanged). |
| Location of Processing (including onward transfers): | Germany US |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Remote connection while providing support services |
| Other Processing details: | N/A |
| Primary Business Address: | OwnCompany Inc. 940 Sylvan Ave, Englewood Cliffs, NJ 07632 |
| Contact: | Telephone: 0191 442 8300 privacy@owndata.com |
| Categories of Acronis Personal Information Processed: | Data processed via Salesforce. Certain customer’s Content Data may be subprocessed when providing support services. |
| Location of Processing (including onward transfers): | US |
| Appropriate safeguards for cross-border data transfers (if applicable): | Data Processing Agreement (DPA) + Standard contractual clauses (SCCs) |
| Processing Activities: | Backup service for Salesforce |
| Other Processing details: | N/A |
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