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Acronis for ConnectWise Technology Service Providers
An Open Ecosystem Partnership for MSPs to Deliver More Services at Lower Cost.
Simplify and Scale: How TSPs Thrive with Acronis and ConnectWise
To run a profitable business in the crowded MSP market, ConnectWise Technology Service Providers (TSPs) integrate Acronis Cyber Protect Cloud with their ConnectWise tools. With Acronis integrated into their ConnectWise technology stack, service providers can expand their service catalog and meet the needs of new and existing customers, but without the cost, complexity and contingencies of operating multiple disparate products and services.
Acquire more customers
with best-in-class cyber protection customers require in today's threat landscape.Generate more recurring revenue
With the richest catalog of 15+ cyber protection services all delivered from a single platform.Boost profit margins
With integrated and automated processes between tools, that reduce cost and error.
ConnectWise integrations with Acronis Cyber Protect Cloud
ConnectWise Asio®
- Deploy the Acronis agent and apply protection plans
- See backup statuses in your Backup360 dashboard
- See Acronis alerts as alarms or tickets in RMM on Asio
- Let Acronis services be managed by ConnectWise NOC services
ConnectWise PSA™
- Provision customer tenants Acronis, based on customers in PSA
- Provisioning of Acronis Cyber Protect Cloud services for customers in ConnectWise PSA based on Additions in the Agreement
- Automatic creation of tickets for backup, recovery, or quota-related issues in the ConnectWise PSA console
- Automatic usage reporting and billing of any Acronis Cyber Protect Cloud service for customers in the ConnectWise PSA console based on their usage of Acronis Cyber Protect Cloud
ConnectWise Automate™
- Readily provision new Acronis Cyber Cloud clients from the ConnectWise Automate console
- Remotely install/update/uninstall the protection agent on protected machines
- Easily assign/control/revoke protection plans to one or to many machines
- Effortlessly monitor backup status for errors and warnings inside the ConnectWise Automate console
- Proactively respond to backup events by leveraging native ConnectWise Automate reporting, ticketing, and alerting
ScreenConnect™
- Install and update the protection agent remotely – on individual machines or on a group of them
- Configure and apply protection policies to machines
- Monitor the status of devices, based on alerts or via device statuses
BrightGauge™, a ConnectWise solution
- Monitor all essential Acronis Key Performance Indicators (KPIs) directly in BrightGauge.
- Stay on top of alerts, track the protection status of every device, and keep tabs on Acronis task progress.
Acronis Ecosystem
With over 300 integrations, the Acronis ecosystem enables MSPs to consolidate multiple tools on a single platform, boosting operational efficiency and accelerating service adoption. By integrating a wide range of tools into the Acronis platform, MSPs can reduce the complexity of managing multiple systems and free up valuable resources.Purchase Acronis from ConnectWise
This solution is available for purchase directly from ConnectWise via the ConnectWise Marketplace and the ConnectWise sales team.
30-day free trial
Start your free 30-day trial of Acronis Cyber Protect Cloud
Looking for help?
Frequently Asked Questions
How much does it cost to integrate Acronis with ConnectWise?
Acronis Cyber Protect Cloud integrations with ConnectWise tools are included, at no additional cost, or in other words: free of charge. As an MSP, you already pay ConnectWise and/or Acronis for the products licenses you subscribed to and use. Activating integrations between products of both vendors is complementary and does not incur charges.
Do I need to buy Acronis through ConnectWise to use the integration(s)?
No, except for the ConnectWise Marketplace integration. Integrations of Acronis Cyber Protect Cloud with any ConnectWise product can be enabled and used regardless of where and how Acronis is purchased. MSPs can purchase Acronis Cyber Protect Cloud from ConnectWise or from any Acronis distributor or aggregator available in the applicable country or region.
Do I need developer skills to integrate Acronis with ConnectWise?
No. All Acronis integrations with ConnectWise are developed either by Acronis or ConnectWise and made available within the product.
Who supports integrations between Acronis and ConnectWise?
Acronis has developed and provides customer support for most integrations of its Cyber Platform with ConnectWise products, including:
• ConnectWise Automate
• ConnectWise Asio Platform (ConnectWise RMM, Backup Dashboard & NOC)
• ConnectWise PSA (formerly ConnectWise Manage)
• ConnectWise ScreenConnect
ConnectWise developed and provides customer support for the integrations they developed with Acronis Cyber Protect Cloud, including:
• ConnectWise Marketplace
• ConnectWise BrightGaugeWhy are there multiple ConnectWise integrations with Acronis?
ConnectWise offers its TSP partners a portfolio of multiple RMM, PSA, RDS, BI and other products. Acronis on the other hand offers its MSP partners a single Cyber Platform that includes security, management, backup and disaster recovery, and service automation for all workloads and users in one place. To meet MSP requirements, Acronis needs to integrate with any of the ConnectWise products used by partners separately, but only a single integration is required for all services offered by the Acronis Cyber Platform.
Are Acronis and ConnectWise partners or competitors?
Some Acronis services and features compete or overlap with some ConnectWise products and features. Many Acronis services and ConnectWise products also work together, so that MSPs get the best value out of whichever products and services they use from either technology vendor.
Unlike other MSP technology vendors, both Acronis and ConnectWise maintain an Open Ecosystem program that puts the business interests, technology requirements and the freedom of choice of our MSP partners at the forefront. Acronis and ConnectWise product and development teams collaborate closely to ensure that we meet and exceed the needs of our partners every day. Between both companies we have developed, maintain and support 7 integrations, always aiming to meet the highest standards of security, functionality and usability.
ConnectWise also resells Acronis services to its partners through the ConnectWise Marketplace. Therefore, ConnectWise is both a technology and a distribution partner to Acronis.
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