When it comes to checking if a network port is opened or closed on a remote computer, there's no easier way than to use telnet. Ports left open for no reason are a security risk that malicious programs and viruses can exploit.

SMBs are facing new, more sophisticated attacks on business continuity and critical data as ransomware continues to surge. No one can hire enough quality cybersecurity and IT operations talent and the adversarial ChatGPT is here, enabling cybercriminals to write perfect phishing emails. But managed service providers can help by developing anti-ransomware services using an MSP-optimized cyber protection platform.

There was a time when SMBs were not a priority target for cybercriminals. But today, with cybercriminals using AI, ML and automation, the move to remote work and the growth of endpoints, cybercriminals are targeting SMBs either directly or through supply-chain attacks. Sadly, SMBs have neither the budget nor staff to handle cybersecurity inhouse. But MSPs can help by offering SMBs data protection services that are affordable.

Your managed service provider (MSP) business thrives by expanding the breadth and depth of services you offer to your business customers. These expansions represent an opportunity both to entice new prospects and to deepen your relationship with existing customers. And few MSP services are in more demand today than online backup services.