Calgary-based MSP simplifies Microsoft 365 protection and improves technician efficiency with Acronis.
403Tech, a Calgary, Alberta-based MSP, needed a unified cybersecurity and backup platform to simplify its stack and reduce overhead. Working with multiple vendors created inefficiencies, especially around Microsoft 365 protection and client education. Acronis offered 403Tech a consolidated, intuitive solution with powerful support and rapid deployment across their client base.
KEY CHALLENGES
- Vendor management with multiple security and backup products increased complexity and cost.
- Technicians struggled with fragmented tools and login fatigue across client environments.
- Clients lacked education and awareness around security best practices and Microsoft 365 risks.
KEY REQUIREMENTS
- One platform for Microsoft 365 backup, email security and security awareness training.
- Intuitive user interface for easy technician adoption and efficient client support.
- Scalable onboarding to transition 80+ clients quickly and seamlessly.
THE SOLUTION
Acronis Cyber Protect Cloud with Microsoft 365 backup, Email Security and Security Awareness Training (SAT).
THE IMPACT
- Microsoft 365 backup and email security deployed across 80+ clients in a single afternoon.
- Technicians work more efficiently with fewer logins and quicker ticket resolution times.
- Vendor consolidation provides peace of mind and simplifies client account management.
- Security awareness training supports client education without adding internal overhead.
“Across 80+ clients, we were able to fully deploy Acronis Cyber Protect Cloud in an afternoon. Having one intuitive, reliable platform gives our team more time to support clients — and less
time chasing down tools.”