What to Do When Your Cloud Service is Disrupted
Every IT pro knows the soul-crushing feeling following the simple statement, “We apologize for the service disruption..." When cloud services that your organization relies on go down, chaos can ensue. Take for instance the Adobe Creative Cloud outage in May that took down the interactive edition of the UK-based newspaper, the Daily Mail. For one of Britain's most popular newspapers, failure is not an option.
Service outages can cripple organizations if they are forced to go without email and customer data for days at a time. While cloud computing is growing in popularity, dependable solutions and a 3-2-1 backup strategy are key for avoiding major outages. Customers who are seeking a cloud service solution are cautioned to take their time to evaluate the best service for their company's needs. Advises Compuware's director of cloud solutions, Michael Allen, “Set up your own benchmark with three or four different Content Delivery Network [CDN] providers - but don’t put users on it," Allen says. "Apply scale to the app and get the geographic coverage as well. Allow a month for testing. The longer you evaluate, the more accurate a picture of performance and availability you will get.”
Read more at The Register
Data Centers of the Future Will Use Smartphone Technology
The technology behind the "mini supercomputers" we carry around in our pockets (a.k.a. smartphones) is beginning to make its way to the data center.
Read more at Wired
Cloud Literacy for Business Development is Crucial
Knowledge of the cloud will soon be the business of all departments in an organization — not just IT. As the cloud becomes a more integral part of business development, senior leadership needs to become literate in cloud technology and encourage that awareness to permeate to all departments.
Read more at CloudTweaks
MSPs: The Secret to Onboarding Clients the Right Way
For MSPs, once the paperwork is signed and they're getting ready to start the onboarding process, it's critical for things to go smoothly — even though that's not always the case. The smallest hiccup can be amplified to customers in the beginning and cause them to lose faith in your services.
Read more at MSPMentor
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