March 21, 2013
Press release

Acronis Customer Service Recognized In Three Categories At Prestigious National 2013 Stevie® Awards For Sales & Customer Service(sm)

Woburn, MA - March 21, 2013 - Acronis is proud to announce that it has been honored in three categories at the seventh annual Stevie® Awards for Sales & Customer Service(sm). Acronis was awarded Silver in Customer Service Department of the Year - Computer Software, Bronze in Customer Service Management Team of the Year and Bronze in the Contact Center of the Year (up to 100 seats) categories.

The Stevie Awards for Sales & Customer Service are the world's top sales awards, contact center awards, and customer service awards. The Stevie Awards organizes several of the world's leading business awards shows including the prestigious American Business AwardsSM and International Business AwardsSM.

More than 1,100 entries from organizations of all sizes and in virtually every industry were submitted to this year's competition, an increase of 10% over 2012. Finalists were determined by the average scores of 120 professionals worldwide, acting as preliminary judges. More than 100 members of eight specialized judging committees determined Stevie Award placements from among the Finalists during final judging this year.

"We work tirelessly towards providing a reliable and valuable service to our millions of customers worldwide, from the home user to the small business, right up to government and enterprise organizations," commented Ed Benack, CIO and Chief Customer Officer at Acronis. "I am very proud that our team has been recognized amongst the industry's finest customer support professionals. Our ethic is to err on the side of the customer, while providing an efficient and cost effective service to our internal and external stakeholders. It is the commitment of the entire team to continuous professional development that is the key to our ongoing success."

Entries were considered in 30 categories for customer service professionals, including Contact Center of the Year, Award for Innovation in Customer Service, and Customer Service Department of the Year; 41 categories for sales professionals, ranging from Senior Sales Executive of the Year to Sales Training or Coaching Program of the Year to Sales Department of the Year of the Year; and categories to recognize new products and services and solution providers.

"From our perspective this was the most successful Stevie Awards for Sales & Customer Service yet," said Michael Gallagher, president and founder of the Stevie Awards. "Not just because of the increase in the number and variety of entries, but in the extraordinary quality of the entries. Judges have told me how impressed they were with the success stories they reviewed this year. All of this year's Stevie Award winners are truly deserving."

Details about the Stevie Awards for Sales & Customer Service and the list of Stevie winners in all categories are available at www.StevieAwards.com/sales.

About The Stevie Awards
Stevie Awards are conferred in four programs: The American Business Awards, The International Business Awards, the Stevie Awards for Women in Business, and the Stevie Awards for Sales & Customer Service. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about The Stevie Awards at www.StevieAwards.com.

Sponsors and supporters of the 7th annual Stevie Awards for Sales & Customer Service include the Business TalkRadio Network®, PrintingForLess.com, and ValueSelling® Associates.




About Acronis:

Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.

A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Learn more at www.acronis.com.
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Katya Turtseva
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