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I’m just getting around to writing about a terrific post by Rodrigo Flores over at GigaOm about SLAs and cloud infrastructure. Flores neatly articulates something that we have based nScaled on – the importance of the enterprise service agreement and SLAs in cloud, and the factors that make a cloud “enterprise grade.”
The past week and a half have brought us the trifecta of business continuity / disaster recovery (BC/DR) stories: Hurricane Irene, the San Diego blackout, and the 10th anniversary of 9/11. I’ll try not to belabor the point – stuff happens, and business need to be prepared – and instead highlight some of the more important lessons.
I just got done reading a survey report put out by Symantec on the topic of SMB disaster preparedness. It stated what I think most of already know, that something like 50% of small and midsize businesses (SMB) don’t have a disaster plan. This is a terrible state of affairs, and I applaud Symantec for highlighting the issue with the report.
There’s a fine story by Jacob Gsoedl over at SearchDisasterRecovery.com called, “Disaster recovery in the cloud explained” that makes for good reading.