The Five Stages of Data Loss
In 1969, Elisabeth Kübler-Ross documented the five stages of grief that a person goes through when faced with death. I also have spent long hours researching the stages of loss, be as it may, for data and unfortunately, I forgot to document it. However, based on the stories I’ve heard from friends, I have concluded that data loss is rather similar to Ms Kübler-Ross’ observations. The stages are remembered by the acronym DABDA for denial, anger, bargaining, depression, acceptance. And here is how they relate to backup.
|DENIAL — My data cannot be gone. I must have put it on another disk. Damn, maybe I had it under a different name. No…well, let me try to find an older copy. Grrrrr. Maybe it is in cache? I couldn’t have lost my data, IT sucks.|
ANGER — Computers! I hate these things. They never work. It was spouse’s fault. She is always distracting me when I try to make copies. Ugh, I wanna smash this thing with a hammer!! Why didn’t IT buy me better stuff!! Those cheap bastards…
Resulting in something slightly Office Space-esque.
|BARGAINING — Oh, dearest IT man, please find my file. I know you can do anything, you are probably the best IT guy in the entire state. I’ll do ANYTHING if you get me my file back. I swear, I’ll never get mad at IT again. Just please, please find my files. Couldn’t you send it to some high-tech, lint free lab and recover my information?! I’m good for the money, I swear I am!|
|DEPRESSION — That’s it. I’ll probably get fired. I’ll be working nights and weekends for a month to recover from this. I’m such an idiot. It’s all lost. I knew I should have done backups. Why didn’t I listen when they told me!|
ACCEPTANCE — OK, it is gone, and it is my fault. But I learned my lesson. Time to start picking up the pieces, walking door to door for hard copies, searching every email account and buying new applications and software. This time, I will back up locally and to the cloud. And I will check the logs and alerts every day to make sure my backups are working.
Nothing left to do today though, but get drunk and start the recovery tomorrow.