* A solution or workaround will be provided. An upgrade is considered a valid solution if no other options are available.
** A fix is not guaranteed for all bugs. Triage and fix is at Acronis’ discretion.
The Acronis Products Lifecycle Support Policy is intended exclusively for the benefit of existing Acronis Customers who have purchased Acronis products. It is not intended to apply to other products or to any other third parties. Acronis reserves the right to make changes to its Product Lifecycle Support Policy at its sole discretion and as business needs require. Acronis will update policy statements on the Acronis website to reflect any changes upon their effective date.
The present policy was developed and published in February 2018.
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