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Acronis DeviceLock DLP

Acronis Cyber Protect 15
Acronis DeviceLock DLP
Acronis Detection and Response

IMPORTANT NOTICE: Please carefully read the instructions before contacting Acronis Devicelock DLP support.

General info

  • Release notes
  • Support Guidelines (SLA)
  • User guide
  • Product Specification
  • Knowledge base
  • Licensing and Upgrade policy
  • Overview and Features
  • End-User license agreement

FAQs & Hot topics

  • FAQ
  • Issues with opening HTTPS sites
  • Typical installation and connection errors
  • Where to find the number of used licenses (FAQ)?
  • TCP ports and system services required for DeviceLock components
  • Where to find information about DL Agents installed (FAQ)
  • Blue Screen of Death (BSoD) after the installation of DeviceLock
  • DeviceLock Enterprise Server database encryption
  • Antivirus systems compatibility issues

Where to download

  • Acronis DeviceLock DLP download page

Known Solutions

  • MAC OS X computers with DeviceLock Agent installed cannot start after major OS version upgrade
  • WhatsApp Desktop issues on DeviceLock controlled computers

How to

  • Install or upgrade the product
  • Activate DeviceLock license files
  • Resolve the display of outdated license information in DeviceLock consoles
  • Resolve the issue of DeviceLock detecting authorized devices as keyloggers
  • Move DeviceLock Enterprise Server and its database to another computer
  • Сonfigure hardware environment for DeviceLock Enterprise Server
  • Disable shadowing for Format operation
  • How to contact Support
 
Haven't found an answer? Contact Acronis support team or ask Community
Haven't found an answer? Contact Acronis support team
Contact Acronis support team
Haven't found an answer? Contact Acronis support team or ask Community
Contact Acronis support team
Ask Community for questions on the free edition of Acronis Cyber Protect Connect.
Contact Acronis Support for assistance with Personal and Professional editions.
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