Customer Support

Customer Service & Support


We are experiencing temporary technical issues with logging in Acronis account and accessing Acronis Cloud from Acronis True Image Home 2016. We sincerely apologize for the inconvenience. We are working on fixing this problem as hard as we can and expect the issue to be fixed within 4 hours.

Acronis Support mission:
to create Customer success.
Acronis Support vision:
to be the undisputed leader in software service and support.

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Customer Testimonials

It is very rare to find such support these days. Kind, considerate and yet still gets the job done. Because of your support I have now switched from my previous backup software to yours. The face of Acronis Support is that of caring for your customers.

Finbarr S.

Customer Central Management Team

"Customers come first"

Aliya Rakimgulova
Vice President, Worldwide Support