Configuring the services of a tenant

Select which services, offering items, and quotas a tenant gets, and which billing mode applies. As a partner administrator, you configure them on the Services page of the client details.

Configuring services and quotas

To configure the services of a tenant

1. In Cyber Console, go to Clients.

2. Click the tenant name.

   The client details open.

3. In the side navigation, click Services.

   The Services page shows, in view mode, the configuration that is enabled for the tenant. The navigation of the page lists each service and shows whether it is enabled or disabled.

4. To read about a service, click View docs in the section of the service.

   The documentation of the service opens.

5. To enable a group or an offering item that is not enabled, click Enable next to it. Otherwise, click Edit.

   The page switches to edit mode. If you clicked Enable, the item is already selected.

   If Edit does not appear, your role does not allow you to change the services of the tenant.

6. Make any of the following changes:

   • To enable or disable a whole group of offering items, use the switch of the group.

   • To enable or disable an individual offering item, select or clear its checkbox.

   • To limit a measurable offering item, specify its quota.

   • To change the billing mode, select a different billing mode, as described in Changing the billing mode.

   You cannot change an offering item that shows Locked. You also cannot disable an item that has usage or conflicting items, or configure an item whose group is disabled. Cyber Console shows why the control is unavailable.

7. Click Save, or click Cancel to discard all changes of this edit session, including a change of the billing mode.

8. If you disabled all services of the tenant, the Confirm deprovisioning dialog lists the applications that are deprovisioned. Click Confirm.

9. If an error message appears, make the changes again, and then save them.

   When the save fails, Cyber Console rolls back your edits to the last saved state.

The Services page returns to view mode and shows the updated configuration.

Changing the billing mode

A partner or a folder can have several billing modes. A customer or a unit has exactly one billing mode. You cannot disable it, but you can switch it to another billing mode. For example, you can switch from Service-based (per workload) to Service-based (per gigabyte). The change of the billing mode applies when you save the other service changes of the same edit session.

To change the billing mode

1. In Cyber Console, go to Clients.

2. Click the tenant name.

   The client details open.

3. In the side navigation, click Services.

   In view mode, the page shows only the billing mode that is enabled, with the Enabled tag.

4. Click Edit.

   The page switches to edit mode, and all billing modes that you can select appear under Billing mode. For some services, this area is named Edition.

5. Select the billing mode:

   • For a partner or a folder, select the checkbox of each billing mode that you want, and clear the checkbox of each billing mode that you do not want.

   • For a customer or a unit, click the card of the billing mode that you want.

6. Review the offering items and quotas of the tenant, and change them if needed.

7. Click Save, or click Cancel to keep the billing mode that was enabled before.

   Cancel discards the change of the billing mode together with all other changes of the edit session.

8. If an error message appears, select the billing mode again, and then save.

   When the save fails, Cyber Console rolls back your edits, including the billing mode, to the last saved state.

The Services page returns to view mode and shows the new billing mode.