Managing tenant names and IDs

Change the name of a customer or a unit, or assign a custom ID that matches the identifier of the tenant in your own systems.

The name is the display name of the tenant everywhere in Cyber Console. You can rename only customers and units. The custom ID is an identifier that you assign to any tenant. For example, you can use the account number of the client in your billing system. In the client list, the custom ID appears in the Custom ID column, which is hidden by default.

To rename a customer or a unit

1. In Cyber Console, go to Clients.

2. In the row of the tenant, click the ellipsis icon (...), and then click Rename.

   The Rename <tenant type> dialog opens. For example, Rename customer.

   You can also click Rename in the header of the client details.

3. In Name, enter the new name.

4. Click Save.

The message Tenant renamed successfully appears, and the new name appears in the client list and in the client details.

To assign a custom ID to a tenant

1. In Cyber Console, go to Clients.

2. In the row of the tenant, click the ellipsis icon (...), and then click Show ID.

   The Tenant ID dialog opens. The dialog shows the tenant name and the internal ID of the tenant, which you cannot change.

   You can also click Show ID in the header of the client details.

3. In Custom ID, enter the identifier.

4. Click Done.

The message Custom ID saved successfully appears, and the custom ID appears in the Custom ID column of the client list.