Email notification rules

Email notification rules decide which users receive monitoring alerts by email, and for which alert types.

In Cyber Console, the Email Notifications screen is under Settings > General settings > Email notifications.

Each rule names its recipients and its alert types. The recipients are users, and the alert types are the monitors that send the alerts. An alert is sent by email only when at least one rule covers its alert type.

Rules across your tenant hierarchy

The Email Notifications screen has no tenant selector. As a partner administrator, you see the rules of your tenant hierarchy in one list. The Owner column shows the owner of each rule.

Some rules are read-only for you. You cannot edit, enable, disable, or delete a read-only rule.

The rule list

A disabled rule shows the DISABLED tag next to its name. You can sort the list by any column.

If no rule exists, the screen shows No email notification rules and the Add rule button.

This functionality is planned, but it is not available in the product yet.

You can also narrow the rule list to the rules of one customer. Each rule in the filtered list keeps its owner. See Filtering email notification rules by customer.