Acronis integration with Splashtop’s remote access tool eases investigation & troubleshooting

Acronis Cyber Protect Cloud
for service providers

Acronis Cyber Protect Cloud is purpose built to work seamlessly with the tools you interact with all day, every day. Its integration with Splashtop’s high-performance, remote-access solution is designed to power your remote-control capabilities, while protecting your data and devices with unmatched ease of use and automation. Work with solutions that talk to each other and spend less time on supporting clients — resulting in increased customer satisfaction and decreased costs.

The synergy between Acronis Cyber Protect Cloud and Splashtop empowers you to deliver superior remote support — silently, seamlessly, and on time — through a reliable, direct connection. Alleviate downtime by enabling your technicians to access and take control of remote computers to troubleshoot and resolve issues directly from the Acronis Cyber Protect Cloud console.

By enabling the Acronis integration with Splashtop you can:

·       Execute your service requests faster

·       Exceed SLAs

·       Increase overall customer satisfaction

Splashtop users: Protect you clients with Acronis Cyber Protect Cloud and get extra benefits from the tools you already have

To maintain your clients’ devices in a good health you need both protection and investigation tools. Use Acronis together with Splashtop and rest assured that your clients are protected with a world-class cyber protection solution.

Acronis Cyber Protect Cloud is the only single-agent solution that natively integrates cybersecurity, data protection and management to protect data, endpoints and systems ― easily accessible via Splashtop in case of an incident.

Here’s how you can get started:

1.       Run Acronis Cyber Protect Cloud console on the device where Splashtop Business App is installed.

2.       Enable Integration with a single click. Search for the Splashtop tile in the ‘Integrations’ section within Acronis Cyber Protect Cloud console. Press the ‘enable’ button and that’s it ― you’re ready to use Splashtop directly from Acronis console.

3.       Start a remote desktop session to a managed device. Initiate immediate one-click access to all your managed workloads. Simply click on the device and locate Splashtop in the list of remote access tools. 

4.       Leverage Splashtop native features during the remote session. Take advantage of Splashtop's high performance features, including file transfer, remote reboot, share technician desktop, chat and more. 

About Acronis Cyber Protect Cloud

Acronis Cyber Protect Cloud is a comprehensive cyber protection solution that covers you from end-to-end, with little to no upfront expense required. Its unique integration of backup and recovery, anti-malware, and protection management ensures complete cyber protection through a single console. Acronis Cyber Protect Cloud eliminates complexity, increases security, and minimizes downtime while providing greater control over costs.

Acronis Cyber Protect Cloud offers support for 20+ workload types. Advanced protection packs, including Advanced Backup, Advanced Security, Advanced Disaster Recovery, Advanced Email Security, Advanced Management and Advanced File Sync and Share, allow you to expand and customize offered services to deliver the optimal level of cyber protection for each client and every workload. Acronis Cyber Protect CloudStart your free trial today!

About Acronis

Acronis is a Swiss company, founded in Singapore. Celebrating two decades of innovation, Acronis has more than 1,800 employees in 45 locations. The Acronis Cyber Protect Cloud solution is available in 26 languages in over 150 countries and is used by 20,000 service providers to protect over 750,000 businesses.

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