London, UK- 13 January 2009 - Acronis is today launching its new EMEA partner portal to equip resellers and distributors with instant access to tools to support their sales lifecycle.
The portal will provide 24 hour one-stop access to all sales and marketing collateral as well as technical resources including an online support enquiry form and knowledge-based material to allow partners to gain a better insight into Acronis and its solutions. A partner portal hotline which will be open during office hours, plus dedicated support via email will also be launched to answer partner enquiries.
This online community platform is available to all Acronis partners and its certified resellers will be listed on the website in the Partner Locator. It is designed to give resellers the edge when selling Acronis products by providing lead generation support and training materials. The portal also will enable partners to register sales opportunities online.
Laurent Dedenis, Vice President Acronis EMEA, said: "We already have a comprehensive channel programme in place and are committed to giving extra help to resellers who are actively working with us, which is why we've taken the next step to support our partners. Acronis remains a strong brand for resellers and offers the most suitable backup and disaster recovery solution for the SMB midmarket. We are working from a 100% channel model and our partners remain at the heart of our business."
The launch supports Acronis' tiered channel model and its Acronis Certified Engineer Programme (ACE) which provides online technical training on Acronis and its solutions. The company's tiered channel programme consists of three levels:
Acronis Software Partner: has access to online technical support, sales and marketing materials, plus a listing on the website
Acronis Certified Partner: gains comprehensive sales training, technical certification, and access to joint marketing funds and the regional channel manager
Acronis Enterprise Solutions Partner: benefits from dedicated assistance and support from Acronis on pilot projects
Amit Khanna, managing director, Fusis Group concluded: "Having trialled the new partner portal, we are impressed by the breadth of material available and how easy is to use. Acronis puts its channel first and I'm pleased to see the ongoing investment and commitment which the company shows to us."
The Acronis EMEA Partner Portal benefits include:
- Easy access to one single source for all partner tools.
- 24x7 online information, updated regularly.
- Dedicated partner hotline and email (partner@acronis.eu).
- Sales materials, product documentation and white papers.
- Marketing Programmes and graphics including Acronis and Partner logos, banners etc.
- Access to online training and Certification Centre
- Ability to submit a support ticket online.
About Acronis:
Acronis is a global cyber protection company that provides natively integrated cybersecurity, data protection, and endpoint management for managed service providers (MSPs), small and medium businesses (SMBs), and enterprise IT departments. Acronis solutions are highly efficient and designed to identify, prevent, detect, respond, remediate, and recover from modern cyberthreats with minimal downtime, ensuring data integrity and business continuity. Acronis offers the most comprehensive security solution on the market for MSPs with its unique ability to meet the needs of diverse and distributed IT environments.
A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses. Learn more at www.acronis.com.