IMPORTANT NOTICE: Please carefully read the instructions before contacting Acronis Devicelock DLP support.
General info
FAQs & Hot topics
- FAQ
- Issues with opening HTTPS sites
- Typical installation and connection errors
- Where to find the number of used licenses (FAQ)?
- TCP ports and system services required for DeviceLock components
- Where to find information about DL Agents installed (FAQ)
- Blue Screen of Death (BSoD) after the installation of DeviceLock
- DeviceLock Enterprise Server database encryption
- Antivirus systems compatibility issues
Where to download
Known Solutions
How to
- Install or upgrade the product
- Activate DeviceLock license files
- Resolve the display of outdated license information in DeviceLock consoles
- Resolve the issue of DeviceLock detecting authorized devices as keyloggers
- Move DeviceLock Enterprise Server and its database to another computer
- Сonfigure hardware environment for DeviceLock Enterprise Server
- Disable shadowing for Format operation
- How to contact Support