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Subprocessors

  • Acronis Subprocessors List
  • Acronis Group Subprocessors
  • Third Party Subprocessors

Acronis Subprocessors List

Last modified: December 9, 2022 | Latest version

Acronis Subprocessors List identifies the subprocessors authorized to subprocess customer’s data, subject to Acronis Customer Data Processing Agreement (Content Data).

Acronis Group Subprocessors

Acronis Group subprocessors listed below act as a family group of entities to engage personnel in order to perform research and development, engineering activities, develop solutions, provide services, manage products and provide customer support.

The categories of data processed for operating our Services are described in Acronis Privacy Statement.

The customer determines in its sole discretion the categories of customer’s data that it decides to be processed via the Services (Content Data). This may include certain personal details like names, title, contact information (e.g. email, phone, physical business address, etc.), including personal information of data subjects authorized by the customer to access and use the Services and contact Acronis’ Customer Services (support).

Customer’s personal information is processed by Acronis for the purpose of providing the products and services specified in its Agreement with the customer and otherwise performing the Agreement, as well as for Services Management Purposes.

1. Acronis AG
Acronis AG
Rheinweg 9, 8200 Schaffhausen, Switzerland
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Switzerland and potentially to the other countries of Acronis Group subprocessors
2. Acronis ANZ Pty. Ltd.
Acronis ANZ Pty. Ltd.
Unit 1203, Level 12, 83 Mount St, North Sydney, NSW, 2060
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Australia and potentially to the other countries of Acronis Group subprocessors
3. Acronis Asia Pte. Ltd.
Acronis Asia Pte. Ltd.
8 Temasek Boulevard, Suntec Tower 3, #30-01/02, Singapore 038988
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Singapore and potentially to the other countries of Acronis Group subprocessors
4. Acronis Asia Research and Development Pte. Ltd.
Acronis Asia Research and Development Pte. Ltd.
8 Temasek Boulevard, Suntec Tower 3, #30-01/02, Singapore 038988
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Singapore and potentially to the other countries of Acronis Group subprocessors
5. Acronis Bulgaria EOOD
Acronis Bulgaria EOOD
1700 Sofia city, "Studentski" Region, 59 "G.M Dimitrov" Blvd., "NV Tower" building, 11th floor
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Bulgaria and potentially to the other countries of Acronis Group subprocessors
6. Acronis BSC LLC Belgrade
Acronis BSC LLC Belgrade
33 Kneza Mihaila st., II floor, Belgrade-Stari Grad, Stari Grad, Serbia
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Serbia and potentially to the other countries of Acronis Group subprocessors
7. Acronis Cyber Protection SRL
Acronis Cyber Protection SRL
Șoseaua Orhideelor 15A, Orhideea Towers, Bucharest, Romania 060071
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Romania and potentially to the other countries of Acronis Group subprocessors
8. Acronis Germany GmbH
Acronis Germany GmbH
Landsberger Straße 110, München, Germany, 80339
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Germany and potentially to the other countries of Acronis Group subprocessors
9. Acronis Germany GmbH - Austria branch
Austria branch of Acronis Germany GmbH,
Wiedener Hauptstrasse 57/6, 1040 Vienna, Austria
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Austria and potentially to the other countries of Acronis Group subprocessors
10. Acronis Germany GmbH Sp. z.o.o Oddziat w Polsce
Acronis Germany GmbH Sp. z.o.o
Oddziat w Polsce
Ul. Prusa 2
00-493 Warszawa
NIP: PL1070043682
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Poland and potentially to the other countries of Acronis Group subprocessors
11. Acronis Inc.
Acronis Inc.
Commerce House, Wickhams Cay 1, PO Box 3140, Road Town, Tortola, British Virgin Islands
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
British Virgin Islands and potentially to the other countries of Acronis Group subprocessors
12. Acronis, Inc.
Acronis, Inc.
1 Van de Graaff Drive, Suite 301 Burlington, MA 01803
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors
13. Acronis International GmbH
Acronis International GmbH
Rheinweg 9, 8200 Schaffhausen, Switzerland
Contact:privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Switzerland and potentially to the other countries of Acronis Group subprocessors
14. Acronis International Pte Ltd
Acronis International Pte Ltd
8 Temasek Boulevard, Suntec Tower 3, #30-01/02, Singapore 038988
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Singapore and potentially to the other countries of Acronis Group subprocessors
15. Acronis International Pte Ltd – Korea branch
Korea branch of Acronis International Pte Ltd
Jeongwoo Building, #207, 29, Eunhaeng‐ro, Yeongdeungpogu, Seoul, 07238, Korea
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Korea and potentially to the other countries of Acronis Group subprocessors
16. Acronis Italia SRL
Acronis Italia SRL
16 Via Valla, Milano, Italia, 20141
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Italia and potentially to the other countries of Acronis Group subprocessors
17. Acronis Japan KK
Acronis Japan KK
Roppongi Hills Mori Tower 8/F 10-1 Roppongi 6-Chrome Minato-ku Tokyo, Japan 106-6108
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Japan and potentially to the other countries of Acronis Group subprocessors
18. Acronis Limited
Acronis Limited
First Floor West, Davidson House, Forbury Square, Reading, Berkshire, RG1 3EU, United Kingdom
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
United Kingdom and potentially to the other countries of Acronis Group subprocessors
19. Acronis Malta Ltd
Acronis Malta Ltd
171, Old Bakery Street, Valletta, Malta
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Malta and potentially to the other countries of Acronis Group subprocessors
20. Acronis Management LLC
Acronis Management LLC
1 Van de Graaff Drive, Suite 301 Burlington, MA 01803
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors
21. Acronis Montenegro DOO
Acronis Montenegro DOO
Vetozara Markovića No. 42 Podgorica, Montenegro
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Montenegro and potentially to the other countries of Acronis Group subprocessors
22. Acronis Netherlands B.V.
Acronis Netherlands B.V.
Baronie 54, 2404 XG Alphen Aan Den Rijn, Netherlands
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Netherlands and potentially to the other countries of Acronis Group subprocessors
23. Acronis SAS
Acronis SAS
105 rue Anatole France, 92300, Levallois Perret, France
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): France and potentially to the other countries of Acronis Group subprocessors
24. Acronis SCS, Inc.
Acronis SCS, Inc.
6370 East Thomas Road, Suite 250, Scottsdale, AZ 85251
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors
25. Acronis South African Holding Co Proprietary Limited
Acronis South African Holding Co Proprietary Limited
Unit D7 Westlake Square – 1 Westlake Cape Town Western Cape 7945
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
South Africa and potentially to the other countries of Acronis Group subprocessors
26. Acronis Turkey Cyber Technologies Corporation
Acronis Turkey Cyber Technologies Corporation
Ergenekon Mah. Halaskargazi Cad. No: 51 İç Kapı No: 4 Şişli/İstanbul
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Turkey and potentially to the other countries of Acronis Group subprocessors
27. Computicate BV
Computicate BV
Hofplein 20, 3032 AC Rotterdam, Netherlands
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Netherlands and potentially to the other countries of Acronis Group subprocessors
28. Computicate Development B.V.
Computicate Development B.V.
Hofplein 20, 3032 AC Rotterdam, Netherlands
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Netherlands and potentially to the other countries of Acronis Group subprocessors
29. CyberLynx Security Ltd.
CyberLynx Security Ltd.
24 Katsin Street, Raanana 4321459, Israel
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
Israel and potentially to the other countries of Acronis Group subprocessors
30. DeviceLock CY Ltd.
DeviceLock CY Ltd.
Agiou Andreou 339, Andrea Chambers Court, Flat 105, 3035 Limassol, Cyprus
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Cyprus and potentially to the other countries of Acronis Group subprocessors
31. DeviceLock, Inc.
DeviceLock, Inc.
1 Van de Graaff Drive, Suite 301 Burlington, MA 01803
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors
32. DeviceLock Corp Ltd.
DeviceLock Corp Ltd.
Agiou Andreou 339, Andrea Chambers Court, Flat 105, 3035 Limassol, Cyprus
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers): Cyprus and potentially to the other countries of Acronis Group subprocessors
33. GroupLogic, Inc.
GroupLogic, Inc.
1 Van de Graaff Drive, Suite 301 Burlington, MA 01803
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors
34. nScaled, Inc.
nScaled, Inc.
1 Van de Graaff Drive, Suite 301 Burlington, MA 01803
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors
35. Synapsys Distribution (Pte) Ltd.
Synapsys Distribution (Pte) Ltd.
Unit D7 Westlake Square – 1 Westlake Cape Town Western Cape 7945
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
South Africa and potentially to the other countries of Acronis Group subprocessors
36. Synapsys Systems Proprietary Ltd.
Synapsys Systems Proprietary Ltd.
Unit D7 Westlake Square – 1 Westlake Cape Town Western Cape 7945
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
South Africa and potentially to the other countries of Acronis Group subprocessors
37. 5Nine Software, Inc
5Nine Software, Inc.
1 Van de Graaff Drive, Suite 301 Burlington, MA 01803
Contact: privacy@acronis.com or data-protection-office@acronis.com

Location of Processing (including onward transfers):
USA and potentially to the other countries of Acronis Group subprocessors

Third Party Subprocessors

Acronis and its affiliates use third party subprocessors. These third party subprocessors provide services and support to Acronis and to Acronis customers on behalf of Acronis.

Acronis may use the following subprocessors to host customer's data (Content Data like backup archives and files).

This section applies for customers who choose this specific service provider:

Google LLC.
Google LLC, subsidiary of Alphabet Inc.
Corporation Service Company 251 Little Falls Drive Wilmington, DE, United States, 19808
Contact: https://support.google.com/policies/answer/9581826?hl=en&visit_id=637877860819265906-687781615&rd=1
The categories of Personal Data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers):
As selected; More information from Acronis’ side: https://www.acronis.com/data-centers/
Google data center: Data storage hosting provider.
Microsoft Corporation
Microsoft Privacy, Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Telephone: +1 (425) 882 8080
Contact: https://www.microsoft.com/en-us/concern/privacy;
https://privacy.microsoft.com/en-us/privacystatement#mainhowtocontactusmodule
The categories of Personal Data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers):
As selected; More information from Acronis’ side: https://www.acronis.com/data-centers/
Microsoft Azure: Data storage hosting provider.




Acronis may use the following subprocessors for processing some customer’s data collected in accordance with Acronis Privacy Statement, Platform Terms and Conditions and respective Acronis Software License Agreement (EULA). This may happen if you contact our Customer Service and request assistance in relation to specific case.

SalesForce.com, Inc.
Salesforce.com, Inc.
Salesforce Tower, 415 Mission Street, 3rd Floor, San Francisco, CA 94105, USA
Contact: privacy@salesforce.com
Certain customer’s Content Data may be subprocessed when providing support services.
The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers): USA
Cloud Customer Relationship Management system
Zoom Video Communications, Inc
Zoom Video Communications Inc. ('Zoom')
55 Almaden Blvd, 6th Floor
Contact: https://explore.zoom.us/docs/en-us/contact.html
Certain Content Data may be subprocessed when providing support services.
The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers): USA
SaaS solution provider of remote conferencing services. Communication tool
RingCentral Germany GmbH through its agent Avaya Inc.
RingCentral Germany GmbH
Hamburg Business Center Poststraße 33
Hamburg, 20354, Germany
Contact: https://www.ringcentral.com/whyringcentral/contactus.html ;
privacy@ringcentral.com
Certain Content Data may be subprocessed when providing support services.
The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers): USA
Business communication platform. IP telephony provider.
Arvato Digital Services LLC (Arvato Bertelsmann - Majorel)
Majorel India 512/513
Udyog Vihar Ph-3 Gurgaon, India
Contact:
www.majorel.com/get-in-touch
Certain Content Data may be subprocessed when providing support services.
The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers): India
Providing support services
Microland Ltd.
Microland Limited,
1B, Ecospace, Bellandur,
Outer Ring Road, Bengaluru - 560 103, India
Contact: https://www.microland.com/contact, dataprotection@microland.com
Certain Content Data may be subprocessed when providing support services.
The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers): India
Providing support services
SCSK Service Ware Corporation (SCSKSW)
SCSK Service Ware Corporation
Toyosu Foresia 12F, 3-2-24 Toyosu, Koto-ku, Tokyo, Japan
Contact: t.service.info.sp@scskserviceware.co.jp; privacy.sp@scskserviceware.co.jp
Certain Content Data may be subprocessed when providing support services.
The categories of personal data transferred are determined and controlled in the sole discretion of Acronis customers.
Location of Processing (including onward transfers): Japan
Providing support services for the Japan region
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