13 August 2014 — 2 min read
What The U.S. Consulate Database Crash Teaches Companies About Data Protection
Most travelers trying to get U.S. travel papers processed during the past couple of weeks know about the U.S. consulate database crash that impacted 200,000 or more visa-seekers worldwide. The culprit, a simple software patch, caused the U.S. State Department’s central passport and visa system to crash on July 19. While the data was backed up, the system was not, causing visa processing to grind to a halt during the slow recovery process.