Acronis Cyber Protect Cloud
for Service Providers
Other languages available: 日本語

Acronis Managed Detection and Response (MDR) service is now available to all MSPs using Acronis Cyber Protect Cloud. In collaboration with Novacoast, an Acronis certified MDR partner with five 24/7/365 SOC2-compliant security operation centers (SOCs), we developed Acronis MDR purposefully for service providers focused on countering the complex cyberthreats targeting their clients — without requiring expensive, highly skilled engineers or sacrificing cost efficiency. 

Advanced security is of utmost importance, but resources are finite

The need for advanced security measures is here to stay as cyberthreats rapidly proliferate and grow increasingly more evasive. Endpoints are notoriously soft targets for cybercriminals who eye client servers, laptops and workstations. And inevitably, as the digital world evolves, the IT environment further expands. The arduous task of maintaining visibility over attack surfaces continues to get more difficult for MSPs.

But the problem remains that mainstream endpoint detection and response (EDR) products on the market are a significant investment, complex to use and require considerable resources to realize a healthy ROI. This can put a damper on profitability and margins.

The long-standing shortage of IT talent impacts service providers at large, making it increasingly difficult to implement and use complex advanced security solutions such as EDR without high upfront investments in training and hiring expert security analysts. According to a recent survey, 67% of cybersecurity professionals reported that their organizations faced a shortage of cybersecurity staff needed to prevent and solve security issues. Overwhelmingly, resource constraints are impeding MSPs’ ability to adequately safeguard their clients’ endpoints, attract new prospects and grow revenue.

MDR reimagined for MSPs: Flexibly outsource and streamline your most resource-consuming endpoint security activities

Acronis MDR solves these problems with a simple, effective and advanced endpoint security service powered by Novacoast, an international cybersecurity company specializing in IT services and software development, and backed by 25+ years in the industry. With Acronis Cyber Protect Cloud's natively integrated cybersecurity, data protection and endpoint management, Acronis MDR is the ideal addition that provides 24/7/365 remotely delivered modern SOC functions — to minimize resource requirements and enable MSPs to scale cybersecurity services and grow revenues from both new and existing customer opportunities.

Essentially, EDR is managed around the clock by an expert SOC to minimize strain on resources, so your MSP business can focus on more pressing issues. The MDR team also augments your existing technicians. Whether monitoring your clients’ endpoints, performing investigations, event triage, alert prioritization, threat isolation and containment, or response or even recovery (via backups) from threats, Acronis MDR reliably and efficiently handles all (or optionally some) of these activities for you.  

This empowers MSPs to deliver top-tier, advanced endpoint security with highly cost-efficient services — that is a fraction of the cost of employing an internal SOC.


Here is what you can expect with Acronis MDR:

  • 24/7/365 continuous monitoring and rapid detection.
  •  Accelerated investigations led by adept security analysts.
  • Cyber event triage and faster prioritization of security events based on real-time alerts and detailed analysis.
  • Instantaneous response and improved mean time to response (MTTR).
  • Best-of-breed remediation that includes seamless recovery with options to be completely outsourced.
  •  Prioritized threat visibility that consolidates data protection and cybersecurity.

With an MDR team at your disposal 24/7/365, your technicians can flexibly offload portions or all endpoint security activities to amplify your team’s effectiveness and help you optimize resource allocation. The MSP-focused service is purpose built to scale across your client base regardless of organizational size and requirements.  

Your team will be empowered with a consolidated, multitenant, multiservice and SaaS-based platform on which Acronis MDR is built on. This enables you to tailor protection to fit the varying needs of your client and eliminate inefficiencies such as juggling multiple solutions.

Where we go the extra mile: Fully outsourced remediation and recovery

Unfortunately, many mainstream MDR services do not include remediation and recovery or rely on the addition of self-managed integrations to facilitate remediation and recovery following a cyberattack. These integrations require extra time, resources and labor that hinder your desired outcome and client satisfaction. Not only is this taxing, but also it restricts profit margins that elevate your price, which can make the service inaccessible to down-market clients.

Acronis MDR brings a service that goes the extra mile and includes integrated remediation and recovery that can be fully outsourced. The MDR security team can remediate threats by killing malware processes, quarantining threats and rolling back changes from backups based on the initial partner agreement. Differentiate your service by assuring unmatched business continuity from your clients with minimal resource investments.  

Take the first step with Acronis MDR

If you are not currently an Acronis partner and would like more information, you can contact us to speak with an Acronis team member. 

For our valued Acronis partners who are intrigued by Acronis MDR but don’t know where to start, please contact your partner success or account manager. Alternatively, you can also sign up for the demonstration using the link above.

About Acronis

A Swiss company founded in Singapore in 2003, Acronis has 15 offices worldwide and employees in 50+ countries. Acronis Cyber Protect Cloud is available in 26 languages in 150 countries and is used by over 20,000 service providers to protect over 750,000 businesses.

More from Acronis