Cyber Cloud

Deliver integrated cyber protection with a platform built for MSPs

Protect all clients, whatever their hardware, software, or use case

Acronis Cyber Cloud is a platform that enables service providers to deliver cyber protection in an easy, efficient and secure way. With a single platform, you and your customers gain access to hybrid cloud backup, disaster recovery, ransomware protection, file sync and share, and blockchain-based file notarization and e-signature services, all managed from a centralized console.
Acronis Cyber Cloud – An MSP-first, cyber protection services delivery platform1:55

Discover the platform trusted by thousands of service providers worldwide

  • 50K+
    service providers
  • 5.5M+
    end users
  • 12
    Acronis data centers
  • 30
    supported languages

Build your service with these solutions

  • Acronis Cyber Protect Cloud
    Comprehensive protection

    AI-powered integration of data protection and cybersecurity

  • Acronis Cyber Backup Cloud
    Backup and recovery

    Hybrid cloud backup-as-a-service solution for service providers

  • Acronis Cyber Disaster Recovery Cloud
    Disaster recovery

    Turnkey DRaaS for virtual and physical workloads built on Acronis Cyber Backup Cloud

  • Acronis Cyber Files Cloud
    Workplace collaboration

    File sync and share with uncompromised security and flexible storage

  • Acronis Cyber Notary Cloud
    Notarization and e-signature

    Blockchain-powered data notarization and e-signature solution for service providers

Easy integration and customization

Acronis Cyber Cloud works with the other systems you already have in place, with native integration with Kaseya, Autotask, ConnectWise Automate, ConnectWise Manage, cPanel, Atera, CloudBlue, Wasabi, HostBill, Odin, Plesk, RackNap, and WHMCS. You can also further integrate and automate with the Acronis Cyber Platform’s RESTful APIs and SDKs.
Acronis Cyber Cloud
Explore the integrations

Acronis #CyberFit Partner Program

Your success ensures our success, so Acronis is with you at every stage of your business growth with robust sales, marketing, and technical support

  • Partner Care Team

    Partner Care Team

    Within 24 hours of registering, members of our Partner Care Team will contact you with all the details about the privileges you gain as an Acronis partner. If you ever need assistance, they’re available with the support you need – so you’re never alone.
  • Training and certification

    Training and certification

    Hone the technical and sales skills that will help you thrive. The Acronis CyberFit Academy offers training sessions, certification programs, webinars, and virtual conferences that will have you ready to face any challenge and seize every opportunity.
  • Marketing and sales tools

    Marketing and sales tools

    Close more deals and upsell more clients with proven sales and marketing assets. With campaigns-in-a-box, pricing and positioning guides, and demos at your fingertips, you’ve got everything you need to grow revenue, reduce churn, and ensure your success.
Learn more

Cyber Cloud

Deliver integrated cyber protection with a platform built for MSPs

Listen to what other MSPs have to say

  • West One Technical uses Acronis Cyber Backup Cloud to meet needs of its healthcare customers2:21
  • Signal IT Solutions partners with Acronis for cyber protection in the UK3:00
  • Sahara.Net leverages bundles Acronis Cyber Protection for its ISP customers1:57
  • Laconex spins up new cloud division, flexCloud, based on Acronis Сyber Protection Solutions2:00

Global data center presence

Help your clients meet their unique needs by storing their data where they choose. With multiple data centers worldwide, Acronis enables you to meet the compliance, data sovereignty, and performance requirements of all your clients.

  • Acronis
    • USA, Ashburn, VA
    • USA, Phoneix, AZ
  • Microsoft Azure
    • USA, Iowa
  • Google Cloud Platform
    • USA, Dalles, OR
    • Canada, Vancouver
Services Availability
  • Acronis
    • Germany, Frankfurt am Main
    • France, Strasbourg
    • Switzerland, Lupfig
    • UK, London
  • Microsoft Azure
    • Ireland
Services Availability
  • Acronis
    • Australia, Sydney
    • Japan, Nagano
    • Singapore
Services Availability
  • Acronis
    • USA, Ashburn, VA
    • USA, Phoneix, AZ
  • Microsoft Azure
    • USA, Iowa
  • Google Cloud Platform
    • USA, Dalles, OR
Services Availability
  • Google Cloud Platform
    • Canada, Vancouver
Services Availability
  • Acronis
    • UK, London
  • Microsoft Azure
    • Ireland
Services Availability
  • Acronis
    • Germany, Frankfurt am Main
    • France, Strasbourg
    • Switzerland, Lupfig
Services Availability
  • Acronis
    • Australia, Sydney
Services Availability
  • Acronis
    • Japan, Nagano
Services Availability
  • Acronis
    • Singapore
Services Availability
  • Acronis
    • USA, Ashburn, VA
Services Availability
  • Acronis
    • USA, Phoneix, AZ
Services Availability
  • Microsoft Azure
    • USA, Iowa
Services Availability
  • Google Cloud Platform
    • USA, Dalles, OR
Services Availability
  • Acronis
  • Google Cloud Platform
  • Microsoft Azure

Looking for help?

  • Can I use a single account to manage all my customers?

    1. A single partner administrator account can manage day-to-day operations, like checking statuses and performing file restores.

    2. An individual customer account must be created for initial agent deployment and some restores. This account can be linked to the same email but must have a unique account name.

    3. Individual accounts are created for security purposes. They provide data isolation between customers.

  • During the SP trial period, what happens if a partner provisions a customer's account under Production mode? Will that be chargeable?

    While the main SP account is completing a trial, the rest of the accounts created (whether in trial or production) will not be chargeable during the 30-day trial period.

  • Can I configure custom branding or white labeling for a partner?

    Yes. it is possible via the Settings --> Branding tab. If you would like to redirect your own URLs to access Acronis services, you’ll need to take some additional steps. Please refer to this Knowledge Base article for guidance.

  • What kind of reporting is available through Acronis Cyber Cloud?

    Acronis Cyber Cloud provides two types of reporting:

    • Service usage reporting (also available via API) provides actual usage data for every service on the platform and every metered offering item (the number of protected devices by type, GBs of storage used, etc.)
    • Dashboards and widgets provide detailed information about customer service activities (their success/failure status), storage locations (available space), alerts, and other parameters
  • Does Acronis provide a REST-API?

    Yes. A developers guide can be found here.

  • What certifications are required for the partners' engineer to support Acronis Cyber Cloud?

    Partners are required to do online training (available at https://kb.acronis.com/msptraining) and become Acronis Certified Engineers for Cyber Cloud to provide 1st level support.

  • Is Acronis support available in my country?

    Acronis remote support is based in India, Singapore, Russia, Switzerland, and Bulgaria.

    For service provider solutions, Acronis provides 24/7 worldwide support via email, chat, and phone. Support is provided only in English. For more info visit: https://www.acronis.com/en-us/support/serviceproviderguidelines/.

  • Can my customer call your support?

    In our service provider model, the service provider conducts Tier 1 technical support for the customer.

    Absolutely! You can download a demo version here.

  • Product help

    In case you have any difficulties, we have collected all the useful materials for this product in our FAQ, Video Tutorials and Documentation. Also you can always ask your question on our Discussion Boards.

  • Technical support

    Customers with active product maintenance or subscription are entitled to 24/7 technical support. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail.