Deliver integrated cyber protection with a platform built for MSPs
- Superior protectionGoes beyond backup and disaster recovery by safeguarding client data and systems with AI- and blockchain-based solutions.
- Greater efficiencyA single console streamlines management, maintenance, training, supervision, and billing so you can concentrate on your clients.
- Business differentiationEnables you to build new standard and custom services, white label them, and price them so you stand out from the competition.
Discover the platform trusted by thousands of service providers worldwide
- 50K+service providers
- 5.5M+end users
- 30+data centers
- 30supported languages
Acronis Cyber Cloud platform
Through one integrated platform, service providers can deliver all of the cyber protection solutions today’s clients demand via a single pane of glass.
Flexibility and Control
Three deployment options
Choose the deployment that’s right for you: Acronis-hosted (turnkey SaaS solution), hybrid (hosted and cloud storage), or service provider-hosted (private cloud).Multi-tier cloud architecture
Create a service distribution hierarchy with unlimited customer and partner account levels, plus manage unique offering and quotas using vertical grouping.Centralized management
Simplify everyday operations: a single pane of glass offers a multi-service, multi-tenant portal so you can easily manage your clients and service management tasks.Pay-as-you-go pricing
Meet the dynamic needs of your customers with a 100% pay-per-use licensing model. Per-GB and per-workload licenses are available – choose whichever works best for you.Service white labeling
Increase your brand recognition. With more than 20 customization options, you can customize your services and console to differentiate your business.Data center site selection
Ensure compliance and keep a local presence by choosing where to host the system and store customer data – access secure Acronis, Google and Microsoft data centers worldwide.
Acronis #CyberFit Partner Program
Your success ensures our success, so Acronis is with you at every stage of your business growth with robust sales, marketing, and technical support
Partner Care Team
Within 24 hours of registering, members of our Partner Care Team will contact you with all the details about the privileges you gain as an Acronis partner. If you ever need assistance, they’re available with the support you need – so you’re never alone.Training and certification
Hone the technical and sales skills that will help you thrive. The Acronis CyberFit Academy offers training sessions, certification programs, webinars, and virtual conferences that will have you ready to face any challenge and seize every opportunity.Marketing and sales tools
Close more deals and upsell more clients with proven sales and marketing assets. With campaigns-in-a-box, pricing and positioning guides, and demos at your fingertips, you’ve got everything you need to grow revenue, reduce churn, and ensure your success.
Cyber Cloud
Deliver integrated cyber protection with a platform built for MSPs
Listen to what other MSPs have to say
Global data center presence
Help your clients meet their unique needs by storing their data where they choose. With multiple data centers worldwide, Acronis enables you to meet the compliance, data sovereignty, and performance requirements of all your clients.
- Acronis Cloud DC
- Vancouver, Canada
- Phoenix (AZ), USA
- Ashburn (VA), USA
- Dallas (TX), USA
- St Louis (MO), USA
- Google Cloud Platform
- Montréal, Québec, Canada
- The Dalles (OR), USA
- Microsoft Azure
- West Des Moines (IA), USA
- Acronis Cloud DC
- Prague, Czech Republic
- Strasbourg, France
- Cologne, Germany
- Frankfurt, Germany
- Thessaloniki, Greece
- Tel Aviv, Israel
- Liechtenstein
- Lisbon, Portugal
- Valencia, Spain
- Lupfig, Switzerland
- London, UK
- Google Cloud Platform
- London, UK
- Microsoft Azure
- Dublin, Ireland
- Amsterdam, Netherlands
- Acronis Cloud DC
- Sydney, Australia
- Thimphu, Bhutan
- Nagano, Japan
- Seoul, Korea
- Auckland, New Zealand
- Singapore
- Microsoft Azure
- Chennai, India
- Acronis Cloud DC
- Phoenix (AZ), USA
- Google Cloud Platform
- The Dalles (OR), USA
- Acronis Cloud DC
- Vancouver, Canada
- Acronis Cloud DC
- Ashburn (VA), USA
- Google Cloud Platform
- Montréal, Québec, Canada
- Acronis Cloud DC
- Dallas (TX), USA
- St Louis (MO), USA
- Microsoft Azure
- West Des Moines (IA), USA
- Acronis Cloud DC
- London, UK
- Google Cloud Platform
- London, UK
- Microsoft Azure
- Dublin, Ireland
- Acronis Cloud DC
- Prague, Czech Republic
- Strasbourg, France
- Cologne, Germany
- Frankfurt, Germany
- Thessaloniki, Greece
- Tel Aviv, Israel
- Liechtenstein
- Lupfig, Switzerland
- Microsoft Azure
- Amsterdam, Netherlands
- Acronis Cloud DC
- Sydney, Australia
- Acronis Cloud DC
- Nagano, Japan
- Seoul, Korea
- Acronis Cloud DC
- Singapore
- Acronis Cloud DC
- Auckland, New Zealand
- Microsoft Azure
- Chennai, India
- Acronis Cloud DC
- Phoenix (AZ), USA
- Google Cloud Platform
- The Dalles (OR), USA
- Acronis Cloud DC
- Ashburn (VA), USA
- Google Cloud Platform
- Montréal, Québec, Canada
- Acronis Cloud DC
- Prague, Czech Republic
- Strasbourg, France
- Cologne, Germany
- Frankfurt, Germany
- Thessaloniki, Greece
- Liechtenstein
- Lupfig, Switzerland
- Microsoft Azure
- Amsterdam, Netherlands
- Acronis Cloud DC
- Tel Aviv, Israel
- Acronis Cloud DC
- Lisbon, Portugal
- Valencia, Spain
- Acronis Cloud DC
- São Paulo, Brazil
- Acronis Cloud DC
- Thimphu, Bhutan
- Acronis Cloud DC
- Google Cloud Platform
- Microsoft Azure
Looking for help?
- Can I use a single account to manage all my customers?
1. A single partner administrator account can manage day-to-day operations, like checking statuses and performing file restores.
2. An individual customer account must be created for initial agent deployment and some restores. This account can be linked to the same email but must have a unique account name.
3. Individual accounts are created for security purposes. They provide data isolation between customers.
- During the SP trial period, what happens if a partner provisions a customer's account under Production mode? Will that be chargeable?
While the main SP account is completing a trial, the rest of the accounts created (whether in trial or production) will not be chargeable during the 30-day trial period.
- Can I configure custom branding or white labeling for a partner?
Yes. it is possible via the Settings --> Branding tab. If you would like to redirect your own URLs to access Acronis services, you’ll need to take some additional steps. Please refer to this Knowledge Base article for guidance.
- How can an admin control login access?
The company administrator controls access through user management, specifically:
- User account creation
- User account deletion
- User access suspension
- User role assignment
- User service access
- What kind of reporting is available through Acronis Cyber Cloud?
Acronis Cyber Cloud provides two types of reporting:
- Service usage reporting (also available via API) provides actual usage data for every service on the platform and every metered offering item (the number of protected devices by type, GBs of storage used, etc.)
- Dashboards and widgets provide detailed information about customer service activities (their success/failure status), storage locations (available space), alerts, and other parameters
- Does Acronis provide a REST-API?
Yes. A developers guide can be found here.
- What certifications are required for the partners' engineer to support Acronis Cyber Cloud?
Partners are required to do online training (available at https://kb.acronis.com/msptraining) and become Acronis Certified Engineers for Cyber Cloud to provide 1st level support.
- Is Acronis support available in my country?
Acronis remote support is based in India, Singapore, Russia, Switzerland, and Bulgaria.
For service provider solutions, Acronis provides 24/7 worldwide support via email, chat, and phone. Support is provided only in English. For more info visit: https://www.acronis.com/en-us/support/serviceproviderguidelines/.
- Can my customer call your support?
In our service provider model, the service provider conducts Tier 1 technical support for the customer.
- Product help
In case you have any difficulties, we have collected all the useful materials for this product in our FAQ, Video Tutorials and Documentation. Also you can always ask your question on our Discussion Boards.
- Technical support
Customers with active product maintenance or subscription are entitled to 24/7 technical support. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail.