{"faq":{"infoTop":{"title":"Product help"},"questions":[{"title":"What are some options for data recovery?","content":"

There are multiple ways to recover your clients’ business-critical data, including hard drive recovery, rapid recovery, tape recovery, and digital recovery. Acronis offers multiple ways to recover data and with Acronis Universal Restore, you can restore your clients’ Windows or Linux systems to similar or dissimilar hardware including bare-metal, physical, virtual, or cloud environments.

"},{"title":"What does data recovery software do?","content":"

Data recovery software helps you recover users’ data after system errors, accidental deletion, formatting issues, cyberattacks, natural disasters, and more.

"},{"title":"What is failover in disaster recovery?","content":"

Disaster recovery failover is the ability to seamlessly switch to an offsite environment should there be an issue with the primary workload source. This quick data failover helps you get clients with high-availability needs back up and running in minutes.

"},{"title":"Can you easily test failover scenarios in the Acronis Cyber Disaster Recovery Cloud?","content":"

With Acronis, you can easily execute either a live failover in the Acronis Cloud, or you can easily perform a non-disruptive test in an isolated testing environment, with no impact on your clients’ network – all it takes is a few simple clicks.

"}],"infoBottom":{"title":"Technical support"},"helpContent":"

Find answers to your questions about Acronis Cyber Backup through our FAQ, Knowledge Base and Documentation.

","supportContent":"

Customers with an active subscription license are entitled to 24/7 technical support. Follow the instructions at the Technical Support Site to get prompt support by phone, chat or e-mail.

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